“Courtney was friendly, patient, and worked with me in getting a loan. She was quick and communicated throughout the process. Couldn't ask for better service.”
“Mishawaka branch on Lincolnway east BEST LADIES AROUND...always smiles and laughs with them!! I will forever be a community wide member if these ladies are still around !”
“Was having some issues with transferring funds from my other bank to my community wide account due to issues with the other bank. Was at a deadend with idea how to proceed until I called and was connected with Andrea. Not only did Andrea do everything she possibly could from their end, she went as far as getting on my other banks website and helped me figure out their unnecessarily complicated system. After already nearly an hour on the phone just getting funds sent from the other bank. I followed up with her again once my other bank released the funds on their end and she even went to her co-worker and ensured the funds were received and would be processed into my account the same day. Wouldn't have been able to figure it out without her assistance and will be doing all of my business with her from here on. Thank you again Andrea.”
“While Notre Dame had some policy positions that did not make sense, they took me serious when I pointed this out, called me and put me in touch with the appropriate people to clarify and correct their policies. The fact they took it serious was important for me. Thank you.”
“Took a couple of times coming to the store to get an issue resolved, but every time the teller Matt was super helpful, while everyone else pretty much dropped the ball.”
“I have had the privilege of working with Jeremy on several occasions since May of 2023. Due to some unforeseen circumstances I needed to help with my mom's finances. Jeremy helped me with all the forms that needed to be completed as well as understanding online banking. Each time Jeremy has helped me he has been patient, knowledgeable, pleasant and understanding. I appreciate entering the bank and having Jeremy greet me with a smile. He is a true professional and I am very grateful for all the help he has provided. Thank you Jeremy!”