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April 2024 by dorothy obrien
I was a bit disappointed with the experience we had on 4/4/24. I haven’t been to a build a bear since my kids were little. Yesterday I took my grandkids (ages 5 and 1) to build their first bear. The staff was exceptionally polite and all smiles for the little kids however my reason for taking the kids was they could name their bear and get a birth certificate and to me that made it more special for them. Unfortunately the printer was out and they was unable to do this. Had I of known that when arriving I would of came back another day instead I spent the $67 with out the experience for the kids to name their bears and get a birth certificate which was the sole reason for going. Upon check out I was told my the cashier that I qualified for two $10 gift certificates for our next time there, however she didn’t tell me it was going to cost $10 just to activate both cards or I never would of accepted it. I have no intentions of ever going back. The experience we went for we did not get and there is no reason for us to return for a future visit and since I paid before realizing I had to pay to activate the cards I was unable to return them and get my money back.
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March 2024 by Leah Wilson
I love building a bear wish we had one closer.
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February 2024 by Ellisha Martin
Worker had an awful attitude. I noticed that she let everyone else just walk up to her to stuff their bear. When I did the same she said that I had to go around, which was ridiculous because no one was in line. I also never received the discount for the birthday bear for my son's birthday.
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January 2024 by Kathleen Morse
Staff is very friendly and helpful.
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January 2024 by Jill Robison
The staff at this store is always so helpful and upbeat! They're good at making the BAB experience into a memory!
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October 2023 by Cheyenne Burkett
Great place for a birthday party. Ila was our host and she did a great job matching the energy of our kiddos and working with our big family in a small space. She personalized their party and gave us an unforgettable day! I wish build a bear provided a hostess tip option. Thanks for the unforgettable day!
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September 2023 by ken pompora
We visited today and I can’t put into words just how amazing the staff was. They were so genuinely sweet and helpful.
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June 2023 by Jonnee Little
Best place to go to excellent time. So great with my son. I would recommend it to anybody
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June 2023 by Joy Whitfield
Went in with older children. Clean store, helpful staff.
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June 2023 by Chris Pevytoe
The staff was very nice and did an excellent job interacting with kids
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May 2023 by Diane Ellis
Daughter and I took grandson to use gift cards. He is 5 and had such a great time. He set eyes on particular character. We tried to show him others, but he was adamant in having Toothless from Train your Dragon. It may be kind of expensive, but his excitement was very well worth it. I have to admit, I let the child in me take over. I bought Hedwig the Owl from Harry Potter. The clerks were all so friendly and fun to work with.
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May 2023 by LeeAnn Lugo
Helpful staff except the older woman she didnt listen to me and got mad when she had to unstuff my bear. Smh
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April 2023 by Chuck Snyder
The prices were not too bad. The associate that helped us was very nice, and you could tell she loved her job. There was a big variety of bears to choose from.
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February 2023 by viola king
I love all those little bear stuffies They even make unicorns
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January 2023 by JavibearR32
Lil made my daughter birthday a big success. Very nice and caring person, she is a keeper for the company. Will be back again soon
