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January 2024 by Eden Haze
Whoever was supposed to open at 10am sucks, was waiting for nearly 30 minutes after it opened just for no one to show up
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January 2024 by Bekah Alexander Mora
I purchased a new phone from the kiosk and ask to have my kid’s phone number transferred. The worker typed in the number wrong and the number never transferred. Multiple phone calls to the kiosk and to customer service gave me the same response— even though it was his mistake, I have to open a new account and pay for another month of service even though I already paid.
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May 2023 by Alicia Williams
Boost mobile outsources their customer service calls to foreign nations that barley speak English therefore the service reps are unable to understand simple customer services requests. I’m sure we have enough people in America without jobs that you could pay decent salaries if Boost used their resources to fund call centers in America that actually function instead of getting disgruntled customer who can’t get help with issues and get fed up and choose other carriers
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March 2023 by Norman Pittner
Had to wait one hour to pay cell phone bill
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February 2023 by Jennifer Milburn
Ethan went above and beyond to make sure I was happy with my phone and new service..GREAT costumer service!! 100%
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December 2022 by Gianni Mcleod
Jayla went above and beyond to meet my needs and standards. She even stayed after her shift was supposed to end to make sure I was all set. Absolutely stunned by her customer service and am shocked she is not the store manager. Will be giving referrals
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June 2022 by Darcey Fitrakis
Walked in to get some answers on the phone and they acted like they didn't know anything big mistake
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June 2022 by Daniel Gooding
employee was very helpful
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August 2021 by Jenny Escobedo
Dakota went above and beyond not only for me but for the customer ahead of me as well. He was very patient and throughly explained what he was doing for both of us and fixed my phone whereas when I was speaking to the customer service rep online they couldn’t. Just one more reason why we have been and will remain a Boost Mobile customer for years to come! Thanks again for making a stressful situation for me so much more bearable, would recommend this location because of Dakota’s great customer service ?%!
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August 2021 by Dad's Castiron Cooking
Bought a boost mobile phone and couldn't get service, took it to the store and even the workers there said they don't use boost mobile because of the poor reception and they use another carrier and now I do also,sorry boost.
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June 2021 by eric weiss
Dakota was awesome and helped me do an insurance claim fast and easy need help go to Dakota
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June 2021 by Holly Stewart
Dakota, Kaylee and Frank were very helpful with my phone that was having problems. They got everything squared away after a few tries thank u.
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June 2021 by John Trottet
Sold me a defective SIM card and would not refund any money, or even give store credit!!!
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June 2021 by Tiffany W
Dakota is the best !!
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June 2021 by Juan Martinez
Been coming here and always got good service and do a good job
