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March 2024 by Sarah Gradeless
Tiffany helped us find the perfect kitchen table for our family.
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March 2024 by Anna Moore
The whole process of ordering online, setting up delivery with customer service to the furniture being delivered was such a smooth experience. Everyone I spoke with/interacted with was thorough, kind and helpful. Delivery gentlemen was friendly and helpful! Thanks for a great experience!
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March 2024 by Helen Gritt
Our sales person was Basia and she was so helpful on helping us choose our new couch and 2 recliners. She gave us privacy to discuss what we wanted. She's such a blessing!! I would recommend her to anyone!Then the 2 young men that delivered our couch went above and beyond to help me get the old one out and the new one in!!! Thanks soooooooo much for all of your kindness and help!!
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March 2024 by James Culbreath
We received excellent service from the store manager.
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March 2024 by tekfall301
Would give negative if I could was told furniture was in stock in Ft Wayne and would ship the next day and now told wont be shipped until 2 weeks later really hate being lied to. Also there instore price is different thanonline price
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March 2024 by Kevin & Lorie Eby
Very friendly and knowledgeable - not pushy! Let me take my time to decide!
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March 2024 by Scott Family
This review is not about the furniture, just this store itself, this is our experience only.Just know before you decide to buy there are no cancellations or returns once you sign the paperwork. If you decide to purchase, go home and look on the Ashley website, what you want most likely is cheaper, our couch was $500 less on the website and actually on other furniture stores websites, same exact model number. Make sure if you are financing they tell you clearly what current deals apply to what specific financing (synchrony etc), that 60 months no interest might be for another finance company. Our salesperson “was mistaken”. And if you are financing from synchrony, expect to have to pay the taxes and any delivery fees with a different form of payment.
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March 2024 by the life wit reny
Mat was wonderful it was a pleasure working with him the other guy was great too I don't remember his name
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March 2024 by Laura Polhemus
I specifically wanted a couch for kids and dogs. The salesperson convinced me to get a more expensive couch that would stand up to it. It’s barely a year later and the seats are worn so much that it’s easy to puncture them even though I’ve kep a cover on them all the time.The warranty through furniture care protection is worthless. They have exclusions for everything, and they specifically don’t cover damage from dogs. They cover nothing that is “accumulative” which is actually everything.The salesperson took advantage of my trust to make her money and I will not be returning there.
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March 2024 by Sidnee Brubaker
tiffany with the y is amazing!
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March 2024 by Becky Dopkowski
Working with Drew was like working with family!He was so respectful to our wants, needs, and budget when it came to picking out new furniture. Basia was also wonderful! She was so informative and thorough, making the process of picking out a new bed such a breeze.
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March 2024 by Amber Delgado
Today we purchased a couch and Cameron was our salesperson. He was AMAZING! We told him what we were looking for and he showed us our options. He was very knowledgeable and never pushed us. He was very pleasant, joked around with us, and made us feel very comfortable. I would without a doubt recommend Cameron to anyone looking for furniture! We are very happy with our experience!!
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March 2024 by Garrett Kuhn
Sales Manager, Cameron was an excellent help throughout my furniture buying process. The entire experience was seamless, and Cameron was very understanding of my budget and walked through options that best suit my style. I will definitely be back to Ashley Homestore for all my furniture buying needs.
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March 2024 by Gregory Romeu
Got a leather recliner and a queen size sleeper sofa. Both great quality items had a great price.
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March 2024 by Anonymous Source
Tiffany was an absolutely wonderful help to us while we shopped for a new sofa. She went above and beyond helping my wife with her walker and letting her rest at points around the store. She took the time to get to know us and our needs and we had a wonderful conversation. Every time we go into this Ashley store it is such a pleasant shopping experience and I believe it is because they hire magnificent people like Tiffany.