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January 2024 by Courtney Eggleston
Lauryn was very attentive and especially helpful in finding options for what we were looking for. We were pleased with her willingness to help and patience with us through the experience. We will keep Big Sandy Superstore and this sales associate in mind when we are ready to buy our next pieces of furniture!
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January 2024 by Debera Yoder
Marvin was fun and professional to work with. He graciously listened to what I wanted in a sectional a found a perfect one for me. I purchased a loveseat previously from Marvin and had a positive experience. I was very happy Marvin was working today!
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January 2024 by Timothy Strycker
The sales representative Caleb, was very insightful and helped in my reviewing all my options and giving very descriptive information about every mattress that I was interested in. Also telling me about discounts, and other mattresses that I should try. John also help in my final purchase, I feel in live with the Sealy posturepedic Ivy Rose Plush Pillowtop. Thank you very much Big Sandy Superstore for my new purchase!!!
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January 2024 by Brianne Avery
What an experience! I recently moved to Mishawaka from Upstate New York and I was recommended by my new employer to check out Big Sandy's. Caleb was my sales associate and boy did he HOOK ME UP! He was very knowledgeable about the products in the store and gave an open and honest opinion. He was able to get a feel for my taste and was able to determine what I liked/ disliked. Before I knew it, I was walking out of the store with a brand new mattress/ box spring, bed frame, two dressers, a sofa chase, and lastly the ottoman to match! I am VERY excited to receive my purchases in the upcoming week and highly recommend Big Sandy's for your future furniture needs! I also would like to note, throughout my entire shopping experience I never felt that Caleb was trying to sell me something I didn't need, especially with me being a young adult female.
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January 2024 by Kristen Riegsecker
Our salesman, Marvin Tapia, was AMAZING! He listened to what we were looking for and helped us build the perfect couch for our living room. Everyone at the Mishawaka store is very friendly and helpful. I would recommend them to anyone!
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December 2023 by NP 2020
I actually walked into the Ashley home furniture store and found a couch I really liked. I waited for 30 minutes trying to get someone to help me purchase it but everyone kept saying they will be with me in 5 minutes. I ended up leaving and walking over to this store. We found a very similar couch that I really liked and within 30 minutes we already had the breakdown of the couch I wanted and working on getting it scheduled for delivery. Super happy with my experience and will definitely promote them in the future.
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December 2023 by Richard Davisson
We were in need of a twin size mattress, and boxspring. This was not a big purchase for a furniture store and yet the manager helped us and was able to guide us to what we wanted. The purchase was for a large adult and we needed to make sure that it was Able to fit our needs. We were treated as important customers and got great service. We will go back for other purchases in the future.
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December 2023 by Stesha Kiefer
Caleb was extremely helpful and knowledgeable. I didn’t feel overwhelmed or pressured to buy any products which personally I love when shopping for big furniture pieces. I would highly recommend Big Sandy, the pricing was more than fair and shipping and delivery was really affordable.
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December 2023 by Sue Daly
Kyle is a great salesperson. He was very helpful but also gave us space.Bought a beautiful couch.Thank you Kyle for being so nice and helpful.
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December 2023 by William D.
The Head Managers name is Kelvin. He works with the staff and the customer and is very knowledgeable about what he has and what can be offered to satisfy your needs. This is a great place to try for you house needs.
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November 2023 by Shelby Steinke
I had an amazing experience with Big Sandy’s. I had limitations to what couch would fit in my apartment. Caleb helped me find the perfect couch that would fit and I absolutely love my couch! Great quality for great prices and amazing delivery people as well
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October 2023 by Kim Spalding
The variety of furniture is nice, but the sales guy followed us around the whole time and just made it awkward. It's hard to shop and relax on furniture while there's a stranger standing 6 feet away at all times, just watching and saying the same details over and over. I even said we'd like to just browse and explore and we'd find him for any questions. It was off-putting enough that we ended up finding what we wanted elsewhere.
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October 2023 by Jennifer Campbell
Very friendly. Wasn’t pushy trying to get you to buy something. The manager Kelvin was amazing. Knew what each mattress was and what one would be the best for what we were looking for. 10/10 for sure
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September 2023 by Ds Vtol
Ameer was at the door the moment we walked in. He took us around to exactly what we were looking for and we ended up with three we liked and had to decide between. It would have taken a long time to walk the whole store and find those on our own! He was honest about the products as suited our situation so we feel we made the best choices and are very excited to get them delivered!
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September 2023 by Jalyn Doyle
Andrew was fantastic and tried to help in any way he can and I appreciate him. Calvin, however, was incredibly rude and unprofessional and did not behave in the manner of a general manager. I will be shopping elsewhere despite loving the couch I bought from here several years ago. A true shame.
