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November 2023 by Monique Moody
This facility is full of HIPAA, CLIA and OSHA violations! The owner is a racist and very rude. She was forcing me to clean more than draw blood. She made us detach needles from the syringes just to save space in her biohazard containers. She never ran quality controls on her rapid 5 or 10 panel drug screens. She would allow her personal friends and family into the back office where there is employee and patient/customer information out on her desk. She promised monthly bonuses at the time of hire then stated since her revenue was down "that's not going to happen"! In her exact words. A new person was hired with only a year of experience in phlebotomy and was paid more than me with 10 years of experience. That don't seem right. As an employee we are forced to share a bathroom with the customers. I believe that to be a part of this franchise the corporate office should investigate how this particular facility runs because she has a lot of corrections to make. In my training with this company I see that it is built on the empowerment of it's customers and to be honest, all this lady cares about is her money and how to benefit herself. Making us recap and detach needles was crazy but she demanded this because she was the owner and didn't want to be wasteful. Our safety didn't matter to her. I attempted to have a converstation when she asked but she was so rude but then demanded my respect. I was always respectful but I will not be her maid her slave or her child. She then gave me my first written warning no verbal. Next thing I knew she forced my resignation the very next day. This woman needs help. She is tired and stressed but she is taking it out on the wrong people. Poor Deb, only lord knows how much she has put up with over the years. She can run the place much better if you ask me.
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November 2023 by Ann Staley
Everything was great! Debbie was beyond amazing & answered all my ?’s. Great facility & employees. Will definitely be goin back
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September 2023 by Rayshaenell Randle
If you’re black & your employer send you to this any lab test now in Mishawaka, IN. Please ask to use a different lab to perform your drug screen. They are racially bias. I was denied being able to take my screening because the old Caucasian lady behind the desk told me that I did not look like the person on my I.D. After finally believing my credentials she apologized and told me “you know all you guys look alike”. I was offended to the core and will be filing suit soon. Thanks to the behaviors of Barbara and Deb I hope everyone who encountered their racists behavior report them accordingly.
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September 2023 by Ruby Randle
Very rude i went in for a drug test the lady at the front desk laughed in my face and told me that wasn’t me informed her i was 16 in the picture she continued to tell me it wasn’t me I asked to speak to someone else she informed me she was the manager i asked to speak to somebody above her she told me it wasn’t at first and then she went on to say she’ll be in a 2:45 so i left and came back when debra came she was very rude to me didn’t care for what i was saying very argumentative towards me i asked her who was above her she informed me she owned the clinic and in a cocky way so what i was saying didn’t matter wouldn’t recommend going very traumatizing experience for me
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August 2023 by martha mashala
The staff was so kind and humble. I'm not a big fan of needles....they were so patient with me, so comforting and made sure I was good!! I was their number one priority. Here you will be in good hands. And they explain everything and answer everything that you maybe unsure of. Also I didn't spend hours and hours there, I wasn't even there for 20 min. They are just so incredibly professional at their jobs. Thank you so much ladies for your care and patience.
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August 2023 by Jessica Devlin
I've been going here weekly/bi-weekly/monthly for almost 2 years. I've witnessed this place transform from a waiting room free-for-all and hours-long waits for a B12 injection to a fast, friendly, and organized business. Until recently, my only complaint was that their business hours are not conducive for working adults. I attempted to find another clinic that offers the Lipostat injection and am still looking. In light of current staffing issues, I will be finishing out the shots that I've purchased and then bidding this place adieu. Other than the older women (Managers?), you don't see the same people stick around for very long.
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August 2023 by Brenda Thornton
I told the staff that my phobia was needles. . . . . The lady stabbing me was amazingly smooth, but what got me was the lady as the receptionist also came in to help calm me! Yes! I'm a big baby! So if you are too!?!? This is the location for you! Thank you both ladies!
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July 2023 by Kimberly Fellows
Excellent service. Very polite, personable and make you feel comfortable. In and out in under 5 minutes.
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July 2023 by R. Andrew Mikels
The workers were 1st rate. Showed excellent mastery of topic and were excellent to deal with.
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June 2023 by David Witt
The staff was very helpful and gave me the information I needed. The lab report came back quickly. The cost was affordable. I would highly recommend them for your next lab test.
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June 2023 by Ashla Morales
The kindest people, she made me feel so cared for in an awkward situation, and super professional . 100% recommend!
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June 2023 by Phyllis Phillips
Very pleasant and thorough. Spent very little time in the waiting area.
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June 2023 by Maria Schaeffler
My husband left me to be with another woman after 9years of marriage, he traveled for a business trip and didn't want to come back home again to be with his family, I looked for help when I came across Dr OKU, a Powerful spell caster. I explained my situation to him and it was revealed that my husband had been bewitched by the other woman, that's why he had forgotten about home, Dr OKU made a spell and my husband was released from the bondage and I'm happy he is back home after 3years of separation.
[email protected] and you can also text him via WhatsApp on +2348163425519
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May 2023 by Earmuffs
This facility was not very trans inclusive.When I arrived, I presented a form that was created by the physician who ordered this lab to be completed. This paper showed the patient’s preferred name. Despite showing them this form with the preferred name on it, and even verbally indicating the patient had a preferred name while filling out the paperwork, they used his deadname an excessive amount of times. When I say “excessive”, it felt as though the staff would go out of their way to include the patient’s deadname in the dialogue of the visit. The lab got done, but it was very rude of the staff to not put that effort forward.
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February 2023 by Prince Jay
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