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November 2023 by Paul Gard
It's nice and new. The lights inside were cool, but $25 is way too much, just to leave dirt all over the body and is very frustrating. I'll continue to do it myself.
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October 2023 by Blake Grimm
Provides a great wash no matter what location I go to. Always have friendly people to help me if needed was greeted by the manger today believe his name was mike m. Will always take my vehicles to drive and shine
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October 2023 by Zach Chovanec
Vip memberships are well worth the price if your washing you car TWICE a month! At the second wash you already save $7-$10! The salty roads are coming soon, and Drive & Shine is here to keep your car protected.
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October 2023 by Tom Stimes
Loved my experience. I went in for an oil change and was out reasonably fast. Everyone was very professional and friendly
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October 2023 by Stephanie B.
Dakota & Kami were very informative on my vehicle needs. Understanding of what I wasn't able to get done during my visit and when best to schedule for future service. And of course it was quick! Thank you Drive & Shine.
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September 2023 by James Marchand
Customer service is a thing of the past at these car washes. They hire fewer people so somethings don't get done now, i.e. wheel cleaning, they used to clean you wheels but that does not happen now.
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September 2023 by BeckySioux
Bittersweet in Mishawaka is the best Drive and Shine around!Manager Mike is the best! He goes out of his way to give the the best customer experience!
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August 2023 by Victor M.
I recently had my car detailed here and didn't have a pleasant experience at first but after the car wash manager Connor went out of his way to spend extra time helping correct some the mistakes that were made he made me feel happier with the overall experience. The next day I got the opportunity to speak to Matt who is the general manager of the store and was able to sort things out even more. In the end Matt and Connor both went above and beyond to make sure I left happy and I'm very satisfied with my overall experience at Drive & Shine of Mishawaka
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August 2023 by John McGowan
Davon was super friendly and got me in and out quickly. My only concern from this visit is that they didn't check the air filter and missed lubing a grease zerk, as noted on the invoice. It'd be great if they started carrying Wix filters and Mobile 1 0W20 oil. Despite that, it's still a fantastic place for your routine oil change.
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August 2023 by Kevin George
I love being a VIP, I pull up, scan in, and get a superior car wash. I am always greeted by friendly, helpful associates as well. It's a very good experience.
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August 2023 by Stacey W.
They suck balls!! You couldn't pay me to go there again.. been there once before and they did alright not this time I am not even a lil bit happy with the results
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June 2023 by Katha K.
Took my Dad's car for a detail as a Father's Day present. Fabulous! Brian made his car simply sparkle inside and out. Thank you!!!
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June 2023 by shirley main
Oil change service was fast and all the technicians were super friendly. I also liked that they addressed me by name. Mike even went above and beyond and replaced my turn signal bulb for free with a bulb I already had. So glad this Drive and Shine is close to home.
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June 2023 by Sheri O.
I have repeatedly emailed them to cancel my vip membership I have 3 with no response back. They continue to charge me 75 a month. Don't do business with them
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June 2023 by MrCastiglioneGatsby W.
I recently had the unfortunate experience of visiting the local car wash, and let me tell you, it was an absolute disaster from start to finish. This was supposed to be a convenient and time-saving way to get my car cleaned, but instead, it turned into a nightmare that I wouldn't wish upon my worst enemy.Firstly, the customer service was abysmal. The employees seemed disinterested and unfriendly, barely acknowledging my presence when I pulled up. I had to wait for what felt like an eternity just to get someone's attention and give them the details of the service I wanted. They didn't seem to care about providing any personalized assistance or answering my questions.Once my car finally made it into the wash, things went from bad to worse. The automated system seemed outdated and poorly maintained. It started spraying water haphazardly, with no regard for the delicate areas of my vehicle. I could hear the brushes scratching against the paint, making me cringe with every rotation.To my horror, when my car emerged from the wash, it was far from clean. There were still streaks of dirt and grime all over the body, as if the brushes had just moved the dirt around instead of removing it. The windows were left with water spots and smudges, making it difficult to see clearly while driving. I was utterly disappointed with the lack of attention to detail.If that wasn't enough, as I pulled out of the car wash, I noticed a strange noise coming from my tires. It turns out that they hadn't properly dried them, and the excess water caused my brakes to squeal and my steering to feel off. I couldn't believe the incompetence of the car wash staff. Not only did they fail to clean my car effectively, but they also managed to cause damage.To top it all off, when I went to complain about the poor service, I was met with indifference. The manager was dismissive and offered no solutions or apologies. It was clear that customer satisfaction was not a priority for this establishment.In conclusion, my visit to this car wash was a complete disaster. From the lackluster customer service to the subpar cleaning job and the subsequent damage to my car, everything about this experience was a letdown. I strongly advise against wasting your time and money at this car wash. Save yourself the headache and find a reputable place that actually cares about their customers and the quality of their work.
