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February 2024 by Sue Sellin
Seen the Respiratory Therapist in Warsaw. He was so knowledgeable and wants to get to the source of the problem.
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September 2023 by bill jones
I have been with them for 18 years but over the last 3 they have gone down hill with service I don't know if its the management or the employees but when you are dealing with peoples health you need to be one step ahead you use to be
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February 2023 by Desiree Dunomes
I can't tell you how wonderful the service was that I received here! Thank you Danielle for taking such good care to provide me with amazing service! You are pure gold!!!
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February 2023 by Jim Carpenter
OUTSTANDING customer service! They didn't TELL me how to put my boot on, they PUT it on, and demonstrated how to use it.
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February 2023 by Mark Slatton
Outstanding service, friendly and knowledgeable staff. Highly recommended.
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November 2022 by Dana Thomas
I have been waiting for over 4 months for my cpap-bypap I've ended up in the hospital 2 times heart related and have called left messages . No return as of today I'm on hold one has picked up been waiting now since 427 it is ,440. Just shame!!!!!! If not resolved by tomorrow going somewhere.
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July 2022 by Terry Sing
Danielle helped me with the medical supplies I needed for an injury and was extremely professional, knowledges, and a pleasure to deal with. I would revisit Alick’s Home Medical because she was so very helpful.
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July 2022 by Debra Suski
Very friendly staff, I felt very comfortable with Catherine F. from Douglas Rd, Mishawaka. ?
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May 2022 by Michael M.
The supplies customer service staff are unprofessional, lack knowledge of their products, and were very rude & impatient on the phone & in person at the business itself. I literally left their establishment having to remind myself that I'm to "turn the other cheek" as a Christian in order for me not to blow up at the customer service representative. I will never give them my business or allow anyone I know to go to Alicks without giving them warning to prepare to be ignored & talked down too by employees. Truthfully, Mark Adams
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June 2021 by Joy Johnson
They responded quickly to our need for a hospital bed. I called, Chris came with the bed, set it up and helped get it placed in less than 8 hours! Thanks so much for the great service.
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June 2021 by Amanda inskeep_shelton
Sherry went above and beyond navigating through our insurance to help me get what I needed.
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May 2021 by Debra Rowe
I have used Alick's a few times over the years and had a good experience each and every time. This last visit I had an appointment with Cathy for my compression socks and she was very thorough from start to finish. I would recommend Alick's for any medical need.
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September 2020 by Daniela Elias
Sherri is an awesome asset! They know their stuff. Thanks for your help and dealing with difficult insurance claims!
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November 2019 by Marcia H.
I wish I could give this company a less than one star rating. On a couple different occations Ihave found that they overcharge for items just because they can. I was told recently that my insurance required 10 months of rental for a CPAP machine before my insurance would pay for it. I reached out to my insurance company and found out that they only required 3 months rental for a new unit and no rental to cover a replacement unit which is what my prescription was. I was blatentenly lied to so that more money could be charged for this machine. I have also been quoted $103.00 for some CPAP supplies that I have found to be a maximum of $20 when I buy outright from a CPAP supplier. So they gouge my insurance for $83 over the price of the retail item. Please have your medical provider do some research on this supplier before just blindly sending business to them. Update: Alick's did reach out to me after this review. They called and re-verified with my insurance that my CPAP should be 100% covered. They are bringing a new device to my home this morning, which I appreciate since I recently had knee replacement and find it hard to get out. Thank-you!
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August 2019 by Claudia V.
This place is terrible. If you need medical supplies in South Bend just look elsewhere. Their customer service is atrocious, some days big crowds with no way to tell who comes next, you can't get hold of a respiration therapist for CPap machine when you have questions or need supplies, and when you finally get someone to replenish your supplies, they either won't put in the order to send it (this happened a year ago), or they send half of the wrong items (this happened today). I try to make an appt. hoping this will make things easier, but that doesn't work either. In my opinion this is another medical service company that only cares about the bottom line and not the customer.
