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January 2024 by Kari Weiss
Very good communication. Overall very good.
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December 2023 by Keri Kohn (Singin’Sands)
They lied about being open 24/7 for customers convenience. It says they are online being the reason I went with them but after I paid and tried to get in one night about 11pm I couldn’t and no refund
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December 2023 by Bob Dunn
I've been storing items here for 5 years and have always felt secure in knowing that they're safe and dry.
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November 2023 by Shauna Rainford
Great customer service! Clean establishment and units.
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November 2023 by Stone moon Joseph
Heartland is the place to be. Trinity at the front desk is super helpful and was able to get me a unit in no time.I recommend the 10×30 size. The one I use is bone dry and massive! Able to fit my business and life. Thanks again Heartland,you have a place in our hearts.
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October 2023 by Kathleen Rodgers
Both the site and regional manager were very helpful. They answered my questions and made me feel confident about doing business with their company.
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October 2023 by Sidney Robbins
If I could give them no stars and post I would. I renting from them for awhile got behind one time last year and paid that up. Then recently Due to family being sick and loss of income I tried to work something out with them and explain my situation they did not care they still wanted me to pay pretty much the whole amount. Instead of working with me since ya know I been a customer for years now. I tried and tried to communicate with them but still they ended up auctioning off my things the 11th of this month my most important things I asked them if I could at least pay for them and get them out my childrens baby things my dead brothers items. I am so so dearly upset beyond upset hurt all the above. I will never ever get these things back it's not like it was a table or bed or something stupid these things I will never ever get back again on top of dealing with illness in my family and death they do this to me. And I lost all four of my childrens baby things on top of it my brother that past away his things I had. I will never ever recommend or rent from these heartless people ever again. If the person who bought a few units Sept 11th sees this please please get a hold of me and I will pay you whatever it takes to get these things back please. I beg you... just email me please ?
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October 2023 by Anthony Watson
Great customer service. Thanks!
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August 2023 by Amanda Wroblewski-Wehrle
Fair prices. And clean
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July 2023 by Krystal Sanders (Km)
We’ll never had a problem with them I’ve been renting for almost a 2 years. And have been late one time, I ran into some problems I paid half at the beginning of the month. And the other in the middle . Well I was moving and had to take my stuff to storage . It was paid but still had their lock on it . And it was Friday. I called and call I they said they was going to do an emergency unlock cause I was paid up and on one ever came . Sat I called and called no one came . Sunday closed . The management lives on property. I didn’t understand . How had it was to unlock my unit. I had to keep the truck I rented over the weekend instead of just Friday. Money I didn’t have . How ever they did unlock it Monday a little to late don’t u think.
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July 2023 by Midwest Magus
The worst place I have ever rented from. Constantly raising the prices, tons of fees and then you get behind just once and you are done. Never rent from this place unless you are ready to just keep shelling out money.
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January 2023 by Bob Valenta
Very nice clean inside storage also outside is very clean of rubbish. also the front desk woman nos her job well and a pleasure to do business with. Very impressed with my storage unit. 7 star place.
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January 2023 by Chris Feltis
Trinity was super helpful, just a great person. Highly recommend if you need a storage place!
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October 2022 by Dana Wolf
Easy to get to, always clean, and is very secure! Price is the best in the area too! Highly recommend!
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October 2022 by D W
Friendly service and I have a nice, clean unit
