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April 2023 by Doomer K Kid
Owed money and they sent all letters to my old address even tho I moved well over a year before and I didn't receive one letter. So they sent to collections and now my 100 bucks I owe is 500 dollars. Worst bank ever.
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October 2022 by Stasi Davis
Our local credit union told us that my husband could deposit his check through this credit union since he is up there working & his job had his direct deposit messed up. So my husband deposited his payroll check here & they put a hold on it & never said anything about a hold. Here we are 2 days later & his check can't be released by our credit union due to this one not sending what ours needs.
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January 2022 by Dennis hoff
great staff,, they are always helpful, I do not like the phone system however.
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March 2021 by Trish Taylor
Hands down the worst financial institution in NW Ind. I will have everything ready to go for drive thru clearly outlined and a teller will ask is this a loan payment? I will reply with what does it say?Now I’m next in line for any 4 terminals and I’ve been waiting for 10 minutes. 10 minutes. They worked at the speed of turtles.I finally closed my account bc they pulled my credit without asking. And the chick was like oh, sorry? I guess?They’re painfully slow. They don’t have check deposit on the mobile app and it is 2021 and my two other credit unions do. They’ve not returned calls for loans. But I have to trudge there bc it is where my husband has loans. Seriously the worst, most outdated credit union. I get anxiety when I have to go to one of the locations.
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March 2021 by Nasser Nabhan
I have been using MACU since I was a child. Great credit union with wonderful staff!
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October 2019 by liz Myers
Let's see so I signed up with members advantage in June and after 60 days I was to get 100.00 for signing with them and I got in aug. And kept in savings. Then on sept 23 they took without informing me 100.00 out of my savings. I called talked to a lady from the Michigan city branch and she said that she would look into it. She called back saying they gave me the 100.00 twice I was ok well didnt see that in my account and why it take a month for them to realize they made a mistake and not inform of it then just take it out of my account like that. She didn't have much to say but well sorry and that's about it. I mean that was the mess up not mine. I have never had that issue with a bank before. I left chase to bank with members advantage and probably should have stayed with them.
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January 2019 by Change Lives Heroes
You know I like them but today I called an I was told if I can’t pay my card you need pay an close out sorry I’m not rich rude lady 11-9-18 3:20pm
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November 2018 by Brian Schroeder
You know I like them but today I called an I was told if I can't pay my card you need pay an close out sorry I'm not rich rude lady 11-9-18 3:20pm
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July 2016 by K Butler
Beautiful!