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March 2024 by Nicholas Ristic
Brenda was amazing and so helpful!!!! Great customer service!! Thank you so much
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March 2024 by Arianne Campbell
I love coming to Zales. My experiences there have always been pleasant, the attendants courteous, patient, and knowledgeable. I worked with Sandy in particular this time, and initially there was an issue with my regular cleaning and inspection schedule but she was able to work everything out and ensure that there would be no issues on my future visits. She was wonderful, as usual, as I have had the pleasure of working with her several times over the past decade i have been frequenting this location. I want to thank them for all their hard work and attention to their customers. Additionally, I love their protection plans for both my diamonds and the metal work housing them. I've lost stones twice unfortunately in the 10 years I've had my engagement ring, and because of their inspection warranty plan, i have been able to have them replaced and repaired at NO additional cost. Therefore, I will be a lifetime and loyal customer of Zales, and in particular Zales of Southlake Mall in Hobart/Merrillville, and I strongly recommend them. Thank you again!
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March 2024 by Al Ferrer
Sandy was great! Everything was perfect!!
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March 2024 by Chenell Sherard
Sandy was awesome! She has great customer service skills and took great care of us during our visit. She explained so many perks and benefits that we didnt know we had as customers! I would highly recommend her services!!!! I needed my rings resized and her expertise was unmatched!!!! Thanks Sandy!
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March 2024 by Chris Calkins
Sandy at the Merrillville store was a excellent help. Found all of our information quickly and got us in and out fast and efficiently. Very satisfied!
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March 2024 by Ricky Rankine
Larry haves Exactly service good brother .!!
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March 2024 by Christine Valpatic
Awesome service!
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March 2024 by Leilany Porrata
My family and I came in for my sister’s college ring, we got Sandy for our saleswoman. She was absolutely amazing and so patient with all of our requests (we had several) !! Very pleased with the service we had during this special time in our lives. Thank you Sandy for all of your help ?
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March 2024 by DJ S
Kayla deserves a raise. Thanks for putting up with me. Best jeweler on the corner in Southlake.
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February 2024 by Michael Krecik
Today I received some great service from a friendly and knowledgeable salesperson. Sandy was awesome and I would recommend stopping in to see her if you are in need of some jewelry.
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February 2024 by J Terry
Fast service! Very friendly
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February 2024 by Mandy Sigler
Amazing to work with! Listens to what you're looking for and does his best to help you
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February 2024 by Cris Gauna
The staff at Zales Southlake Mall are so rude. I have order items online and picked them up at this Zales. Every-time I go in to this Zales the customer service is Nonexistent. It’s like they do not want to work. It’s always an older lady and a red headed lady on duty and they never greet me and they act like I’m interrupting their personal time by coming in the store it’s really awkward. I’m not going to that particular Zales again I will take my business somewhere else.
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February 2024 by Breanne Lee
Sandy was so amazing! Very helpful and very patient. Thank you Sandy! Great customer service!
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February 2024 by Jeanine Sienkowski
Sandy was an awesome sales associate. We love this locatiin!
