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August 2024 by Cassie Davis
Great service!
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May 2024 by motherdaughtersquad
Please please listen Do NOT go to Duke oil. The service is horrible!! Let me explain. I've been going to Duke of oil for about 3 yrs and have taken all my cars for service. I came in for my usual service and was informed that they could not service me because the oil pan has been strip. My response was no one informed me and that this is the ONLY PLACE where I get my oil changes from. He said, oh I'm sorry no one ever told you but, your plugs are stripped and there's a plug there so,we don't want to remove it if we can't put it back on. Also, they Fired the previous manager because he wasn't doing his job. He kept stressing that. But, I like what does that have to do with me & predicament your establishment left me in. He then suggested I go to Duke of oil complete auto service down the street. Larry & Gary didn't even look at it and quoted me a price of 800 for a oil pan for my Lexus Rx350. I explained to him that I have been getting my oil serviced at Duke of oil for years & no one told me the condition of my oil pan. He basically, shredded his shoulders like oh well there's nothing we can do about it. I'm like Wow!!! What??? I then went Firestone and they said, the same thing my oil pan has been stripped and I should go bk there and they should compensate me for stripping the plug and placing an temporary plug in the oil pan and not informing. Also, the price that he quoted me for the oil pan was far cheaper. He quoted me 536.00 versus a whooping 800.00
For a oil pan. This place is lead by children & incompetent adults who don't care about your car and giving quality care to their customers. I will NEVER NEVER NEVER GO BACK!! THEY HAVE MOST DEFINITELY LOST A CONSISTENT LOYAL CUSTOMER!!! THS situation has me a financial set back and frustration that could have been avoided if they would have done their job and informed me of the condition of my oil pan!!! They have incompetent & Lazy staff of worker's & managers who simply
don't care!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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January 2024 by Jean Szelinski
Fast and reasonable.
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December 2023 by Karina Barrera
Horrible service!
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November 2023 by George Jr.
Nice staff and FAST service!
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October 2023 by Chris B
They no longer allow you to stay in your vehicle. Jiffy lube, however, still does. Go there instead.
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October 2023 by Jordan Neeley
Avoid this place like the plague. Went in for an oil change just to have items stolen out of my center console. Manager was no help. He left to go inside the shop to apparently ask the technicians to empty their pockets. Yeah ok. He then comes back to the lobby saying nothing turned up and basically said “I’ll let you know if something comes up.” I plan on filing a complaint with Duke of oil on all the technicians that serviced my car and the manager for handling the matter so unprofessionally.
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September 2023 by jeff volk
Always great service.
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September 2023 by Kevin Goode
Very nice people.
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September 2023 by Vijay Prajapati
So nice place & good service ?
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August 2023 by DR0101
Quick, efficient, decently priced. Good guys working there. Would go again.
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July 2023 by Juan Mirelez
Pulled the glove compartment out to try and upsell me an air filter. Then didn't put the glove compartment back correctly and it no longer latches and won't stay closed. Of course, I'm only visiting the area and will have to figure out how to get this fixed.
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July 2023 by Kendra S
This company is a fraud. The service was very unsatisfactory, and when I made the complaint they overlooked my concerns.
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July 2023 by Bob W.
Steve the manager at this location is the difference maker. This Duke of Oil is the Best in the region
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May 2023 by Natalie Jones
No hr wait. In and out in no time. Ready for a road trip.
