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March 2023 by Royal B.
I am leaving this honest and fully transparent review of this specific Target location because I am EXTREMELY disappointed and upset at my recent visits here. I will start by saying I have been a very consistent customer at this location for the past year and a half, and my overall experience with the store has been good. However, because of my frequent visits while working as a Shipt shopper, I have personally encountered extreme rudeness and uncomfortable situations at this location, and it has become a huge problem for me and other Shipt shoppers at this location, as well as with regular customers. The problem is the manager, Lisa. She is a tall African American older woman with a gray fade/mini afro-like hairstyle, and she is EXTREMELY rude, visibly angry all the time, and always giving orders to staff or customers with a sense of attitude. I have watched her numerous times interact with customers who needed help, and she always responds with a lackluster energy, and her facial expressions create a real problem with the overall customer service experience. No one wants to be greeted with a mean face and bad attitude! Her energy is very negative, and it creates a very uncomfortable experience when checking out at the store when she's working the checkout lanes or guest services department. I literally avoid her at all costs because every time I come, I always get a bad vibe from her, and it is not how I would like to start my day when I come to this Target store. I believe she is not the ideal manager that Target desires to operate their Lake County store. Someone needs to QUICKLY address this problem. I am writing this review because I want things to be documented because I will NOT continue to come here and tolerate even the slightest amount of disrespect, rudeness, or unpleasant behavior, especially coming from a person in management. I'm still going to come here, but every time I have a bad experience, I'm going to leave a full and honest review until this issue is addressed and resolved. Lisa is not the ideal person for management from my perspective as a customer/shopper. Her energy is standoffish, her facial expressions appear angry, and she comes off as mean and lazy! Every time a staff member or customer needs her help, she rolls her eyes, breathes heavily, and her body language visibly shows she's not in the mood to do what is asked of her. Lastly, I will say that the other management at the store is great. The workers in every department are very helpful, and this store is one of my favorites in the region. Lisa is the problem, and I would like this concern to be addressed so that my experience as a customer is not affected by this situation.Best Regards,
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February 2023 by Carri S.
I placed a pickup order for a toy that says it was in stock and my boyfriend went to go pick it up and the lady told him I canceled the order when I didn't. So I look at my email and the lady put that the item was out of stock. So my boyfriend went in the toy isle and found the exact toy I placed for pick up. The staff that is working the pickups need to make sure that they look harder next time instead of canceling my order and then lying and saying that I canceled it. The whole point of a pick up order is so that you don't have to go shop around and find the item yourself.
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February 2023 by Jaxson K.
This is a great target store. It is larger than others in the area, which makes it tempting to drive further. They have a nice Starbucks inside, and customer service is always good.
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September 2021 by Tara S.
This Target is further away from me than two other locations BUT they always have more to offer, always have everything stocked up, and have never forgotten items in my drive up orders. I happily make the drive for good service over a quicker drive that sucks about completing my order properly.
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February 2021 by Mark W.
Overall this is an excellent store but it is inexcusable to have pot holes in the size of small cars and nothing being done by Target, the developer, or the town of Hobart! It is completely inexcusable that this parking lot is neglected!
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September 2020 by David O.
Although the store is clean it is not properly managed.. for being a local shopping point for many passing visitors, locals, the store does not have staff where they are supposed to be, plenty of workers.. yet every time I come they only have one register open out of 12... I am upset because target is the primary option for our shopping, workers see the long lines and although I understand not everyone can work a register, they should have more than one person that can check people out, workers are rude too.. maybe workers have gotten too comfortable with the way the store works to keep itself in a good state the after the last couple visits I see target turning into a jewel osco Walmart type of store.. will be taking my business elsewhere.
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July 2020 by Katie N.
I ordered Itouch smartwatch from target this store works awesome with my online order within 3 days my order was delivered awesome work guys it was so appreciated thanks for terrific service!!!
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September 2019 by Latara M.
What's there not to love about target. Great prices. Great customer service. Red card services. Extra discounts. It is in such a great location. It has all the things I need. Overall I would recommend. I like the highland location better. But this one is also great. That was from long ago. Updated today: 09/08/19 This whole store looks like a clearance outlet. It smells and not good. There was an avocado out of place and has been for a looong while. I mean come on people that is one of the things you get paid for. It sucks here. I won't be back til they update this store. I think I will stay in my area. Thanks target for sending me to this one to review but I'll pass. Then when I got to the front to purchase my items, there was one register open. Number 12. The lady was so kind and tried to help but ultimately ended up sending me to guest services where I worked with Jon, he was super helpful and in no way does this review reflect my appreciation for him, and the lady at register 12. This is the only reason I gave this review 2 stars. One for him and one for her. He really went above and beyond. If you all got more employees like them this store would turn around. Btw... there was so many items that weren't in stock, I absolutely have to go somewhere else to shop for the week. Smh I will not recommend at this time!
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June 2019 by Camalla A.
Dear Target, Why must you take all of my money? What is it about you? Why can't I resist the dollar section? Why can't I walk past the baby clothes section? Why don't you have unattractive accessories? Why, Why, Why?!?! Do you not care about our budget? It must be something in your air that causes everyone to walk in for one item & leave the store with a full buggy. I finally figured out a way to beat your system. I leave my card at home & only bring cash. This is the only way I won't spend over my budget. So... Ha! I got you lol All jokes aside, I love this place :-)
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June 2019 by Annie C.
Target is always a go-to. This Target in particular, however, is awesome. A few weeks ago I was passing through Merrillville when a storm rolled in an a tornado warning hit. My husband and I pulled off the highway and went to the target, both for shelter and because we needed to pick up some items. The staff here ushered us into the back hallway and it was clear that the safety of both the staff and customers that came in was their priority. While we were waiting out the tornado warning in the back hallway the staff kept the mood light and passed out water and some chocolate. Their attitude diffused what may have been a scary situation. I don't live locally so I won't be making regular trips to the store, but I want to sincerely thank the staff and management. You guys are doing a great job!
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April 2019 by Deborah S.
Clean all around the store...well organized, easy parking, helpful employees plus has a Starbucks inside, yummi...this Target has a grocery side and a pharmacy, the bigger the better...will be back...very happy
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March 2019 by Mike Nieto
It was OK, helpful but didn't find what I wanted
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February 2019 by Martha Navarro
Me gustí³ mucho la atencií³n q tiene en preguntas q hice sobre donde estaba lo q ocupa . Me atendií³ muy la carrera muy amables todo el personal q trabaja allí. Gracias target.
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January 2019 by Sheri LoCascio
Unorganized store, not a pleasing shopping experience
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February 2018 by J VA
Love this Target. Wide variety of products and even some good prices on basic food items