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October 2024 by Lauren Parrish
My car was in an accident earlier this month. We decided to call Southlake collision center. The staff was exceptionally nice from the day we dropped off our car to when we picked it up. The car had a lot of damage and we were unsure if it could be saved. They did everything in their power to save the vehicle and were able to make it happen! When we called we mostly talked to Kim. Kim was so nice and very helpful every time we called. Thank you Southlake Collision for the fantastic job!
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July 2024 by Todd Ferch
Great service from Dave and the employees. Dropped car off on Monday and Dave told my wife it could possibly be done on Friday. Friday morning was informed the car was all done. Very well cleaned also. Exceptional service. Very recommended.
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February 2024 by Bennie Mabon
These guys did an awesome job on my vehicle. The wife was definitely pleased. These guys will definitely be my go to, for now on. Great job Shaun.
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January 2024 by Roberto Herrera
Mike Arizmendi he was excellent on sales service i highly recomend him southlake Auto!!!
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January 2024 by Ed Woo
always do great work, and they cleaned my car so well was as if just rolled off the lot . Make a bad experience, feel good
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November 2023 by Brandon Jackson
Had a horrible experience at this shop. Made an appointment for Thursday 8am. We dropped off the car Wednesday night so it would already be there. Around noon Thursday I call to inquire on the status of the vehicle. I was told they were very busy and would be looking at it soon and will reach back to me when they do. I called again around 5pm to get an update since nobody called back. I was again told they were busy and that I should have made an appointment. After the guy I spoke with saw I had a appointment he apologized and said they would make sure they call in the morning Friday. Around 1pm Friday I still hadn't received a call and decided to call them again. I ended up taking my car and leaving.Communication is horrible here. People need updates on diagnosing hour vehicles problem, cost to fix, and an eta on when it will be fixed. I figured such a thing would be standard at a repair shop, but not here. Being busy is a justifiable excuse to leave you in the dark and keep your car for days with zero updates unless you constantly bug them. Never returning here again.
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November 2023 by paul volk
The people who work at Southlake Collision center go above and beyond what is expected,in this day and age of just doing the minimum they treat every car as if it was their own. I had a plug that came undone and they got me in right away and had the issue fixed. They are customer first and that why I have used them multiple times.
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November 2023 by Paula Pavlecich
Very nice & helpful with the problemswe had to deal with our car gettingtotalled.
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July 2023 by Jason Pacer
I can't believe this place is really allowed to do business!! DO NOT TAKE YOUR vehicle here!!!!!!!!!!!
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July 2023 by Secret Archives
? sad please. Stealing money from hard working people?
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April 2023 by First Klass
The staff at Southlake Collision was very courteous and helpful. Even though they were short staffed, I was still able to get repairs done to my vehicle earlier than expected. Great service!Service: Steering & suspension repair
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April 2023 by Marvin Henry
The work done there is top notch!
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April 2023 by Corzetta Mubarak
Great customer service
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January 2023 by David Harris
WONDERFUL PLACE!!! Dave is beyond great. Super knowledgeable and don't try to take advantage of people. Service my family down through the years. Offers best value every time.
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November 2022 by Shengliang Yang
Here is very carefully job for me. I really appreciate your help and patient. It’s perfect work to repair my car look like same as. They are very friendly. You deserve five stars form me.
