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“Merrillville store has great service, Manger Ernest is good leader. Mike is excellent employee:, knows his job, all. rest of employees provide excellent service to”
“The employees Nick and Diego went way above and beyond in helping me with all my needs to set up my new phone. Great experience. Highly recommend! Will be a returning customer.”
“If you need help upgrading your plan or getting a new phone, go to this location. Everyone we worked with so far has been patient and helpful. It's a big location too, so you won't feel cramped while getting your business taken care of. I believe the last gal who helped us was named Erica, and she was great.”
“We were happy with our purchase. The service we received was helpful and genuine. No pushy sales tactics but did show us what was available. I would recommend this Metro location.”
“Wonderful shop. Very friendly shopping experience with some good friendly banter. Listens to his customers and has evolved with the market. Highly ☁️ recommend.”
“Had a wonderful experience!! A gentleman named Alex helped me pick out my perfect phone ? He was patient and very informative. I will definitely be coming back in the future! Thank you, Alex, for the incredible customer service!! ?”
“I had a very great experience purchasing a new phone today with the associate's assistant! He was able answer all of our questions and was thoroughly helpful with all areas of inquiries.”
“Everyone was very helpful. Ricky fixed my issue quickly. Him and Juan were very friendly. I wish they were there when I came in the first time with the same issues! Would definitely recommend this location.”
10AM - 7:30PM
9939 Wicker Ave, St John
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“My old phone was on the 3G network. Spent 4 hours in 2 different T-mobile stores and 1 hour on the phone, with no results - they could not migrate my phone from att to t-mobile, and they had no new phones in stock to sell me, but kept putting up roadblocks to continue using my phone. In 20 minutes, Dustin gave me options that fit my budget and free iphone 11s for switching. I had 2 new phones at the end of the week. It would have been quicker, but took an hour to migrate data - he was attentive and multi-tasking the whole time, especially since I kept adding things like screen covers and otterboxes. When my phone had an issue and I had to come back the next day, he did everything in his power and it was fixed before I left the store. Like any phone store, you need patience, but Dustin really knows his stuff. Would go back in a heartbeat.”
“Although they weren't able to help me get my unit up and running due to the tests that the manufacturer required to be run, they helped me complete my warranty through the manufacturer, which was no fault of theirs. Great team, wonderful experience, will be coming back for other repairs.”
“Okay so my preference is boost Mobile I like the store and it's not expensive they're plenty of choices and the phone's not all of them are we have a good plan Wi-Fi phones are what you're looking for go have a look!”
“We came to the store to have our new phones activated. Nick helped us, he was great and very patient, we were there for 2 hrs. However, the girl who was also there. I think her name was Amber and the person in charge. She was not 1 bit friendly terrible customer skills. We are glad we had Nick to help us
Great job!!”
“Tony is amazing!!
He spent so much time in his day figuring out my stressful situation. He was not only kind and knowledgeable, but he also CARED!!! It was such amazing service, plus, everything with my account is all fixed.
In all, I am super happy, and Tony deserves a raise!!!! Will be back to trade my phone in for all the good deals Tony told me about.”
“I brought my Mackbook Air M1 in due to needing a new screen. Lauren P and staff did amazing job and kept me updated throughout the process. I would recommend this place.The only thing I didn’t like was being told there would be a 3% charge to my debit card after being told my deposit would be $50.”
“Did a switch from Straight Talk wireless to Cricket and WOW Meghan the associate at this location did a phenomenal job working through the challenges of getting my switched over. Her staff was also very involved and complimented me for the wait time. This is the best experience at a phone store or with a company I have ever had! Thanks Meghan.By the Way....Are you tired of your job and looking to work from home. Click here > https://flexwork.now.site/home”
“Lost my phone and max Barnes was so patient and helpful even set up an older phone he had so I would still have connections to my business colleagues uninterrupted until I got my replacement. Max didn't have to do that he's awesome!”
“Great all around experience thanks to the salesman, Ralph. He was very helpful, very fast, very knowledgeable and even went out of his way to make sure I got the exact phone I wanted. I'm very happy with my new purchase thanks to Ralph at the Cedar Lake location.”
“The store reps were professional, courteous, and knowledgeable. They gave my military son the information he needed before he ships out to transition to the First Net plan. A+++ service”
“The reason I gave this location 5⭐ is because I went with my dad and stepmom and Joshua was very patient and calm with them, as they're older. He printed out different options for them so they can see for themselves, and choose their plan. His demeanor and customer service made we want to contemplate switching over, which I would like to do as soon as I can. I definitely recommend this location.”
“I got a new out the box series three watch with the big wrist band and new iPhone works great and these prices were better than the street brand new too awesome came from Indianapolis for the deal”
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“Eddie, the sales associate at this location, was extremely helpful and went well above and beyond what any other sales person might do. When it appeared that I might not qualify for the service I wanted Eddie made it happen. Verizon, ATT, and Tmobile should be ashamed. The service and respect I received from this location far exceeded any other experience I had from those three other competitors. If you are in the market for a cheaper alternative and yet still desire the best in customer care, Go see Eddie. He will get you taken care of.”