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November 2023 by Michelle Schaefer
Not really happy with the “deal” we got for our trade in… said one number and then it was different when we signed. My bad… I should have walked away. Live and learn…. Said it “was better deal in the percentage for the loan” the dealership called the loan company and got a “better” percentage for us. But we took the hit and not them. Don’t think I’d ever go back there. Beware! NOT HAPPY AT ALL! Our salesman didn’t even walk us out !!
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November 2023 by Keisha Rouson
Just bought my new vehicle from Mike Anderson. This is the second vehicle I've purchased from Mike Anderson and both times my experience was very pleasant. I had the same sales agent both times. Kelly O'Brian. He was amazing and he got me in two great vehicles.
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October 2023 by Melanee Reyna
First and foremost I want to say how AMAZING Ms Ursula and Ryan are. They made this process so easy. Their department runs like a well oiled machine! They communication is top notch, the way Ms. Ursula always set me up for success was much appreciated. I have a 8 month old baby and Ms. Ursula had me in and out never spending any unnecessary time waiting around.Ryan is a Boss! His work is impeccable and he really was the best advocate when I ran into some discrepancy with my insurance. The level of customer service I received was remarkable! 100/10 across the board. Thank you to your whole team but special thanks to those two❤️
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October 2023 by Barbara Schaefer
"Dear Mike Anderson Chevrolet,I wanted to take a moment to express my utmost gratitude for the exceptional service I received during my recent visit to your dealership. In particular, I would like to extend a heartfelt thank you to Salesman Steve for his outstanding assistance.When my family and I came to your dealership in search of a new vehicle, we were warmly greeted by Steve. From the very beginning, he displayed a high level of professionalism, knowledge, and genuine care for our needs. Steve took the time to understand our requirements and guided us through the various options available on the lot.His wealth of information and expertise helped us make an informed decision that perfectly suited our needs. Steve's patience, attention to detail, and willingness to answer all of our questions made the entire car buying process smooth and enjoyable.Not only was Steve incredibly helpful, but he also went above and beyond to ensure our satisfaction. His dedication and commitment to customer service truly stood out, making our experience at Mike Anderson Chevrolet truly exceptional.I would like to commend Steve for his exceptional service and thank the entire team at Mike Anderson Chevrolet for fostering a culture of excellence. Your dealership clearly values customer satisfaction and goes the extra mile to ensure a positive experience.I will certainly recommend Mike Anderson Chevrolet to friends and family. Thank you once again for providing such outstanding service, and please extend my gratitude to Steve for his remarkable assistance.Sincerely,The Schaefer’s
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October 2023 by Cathy Walker
I took my daughter's car there for a engine light. They did the diagnostic about 40 to 40 minutes. They did the repairs that they said was needed. I left at 11.00 a.m prior to them working on the car and they called me at 1:18 to tell me that the car is done. Parts were a bit over 600 and labor over 1300. Plus, the engine light came back on. I spoke with the manager this morning about the labor charges. He said that it was a six hour job. As I told him, it wasn't there that long. He told me that their technician are very specialized and some can work very quickly. Total with the diagnostic was no more than three hours. As I told him before I hung up, their money hungry people. They will be reported!! Nissan is the best. Good and honest, reasonable.
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October 2023 by Jair H.
The service manager quoted me $479 to have a set of tire that I already own replaced mounted and balance so I called Demotte Chevy and they quoted me $120(similar quote from other tire shops) which is where I took it and was very happy with them.
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September 2023 by duke 1945er
The staff have been very helpful and understanding. The service individual William has been very helpful and I pretty much see him every time I come in. Very professional and in general a good man. My problem isn’t with the dealership it’s with Gm and Chevrolet making a car that has many software issues so I couldn’t possible blame the staff.
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September 2023 by Terrell Cole
Everything went well and smooth, even after I couldn't get the car i want they made sure i left that lot with something. I'm very grateful to be doing business with you guys. Despite i have to take off work to come back up to the dealership because my vehicle didn't have its pre delivery inspection done before they let me leave the lot. I'm not upset about it, its just an inconvenience.
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September 2023 by MiMi Ross
I came into the dealership to buy my first new car. James Ireland was the best sales professional ever!! He walked me through the process step by step and helped me to understand everything. He's an honest sales professional if I ever did see one. If you want to buy a car new or used, go to Mike Anderson Chevy and see James Ireland. You won't regret it.
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September 2023 by Debbie Czazasty
James is the best! We’ve bought our previous vehicles through James. He’s very knowledgeable. He answered all of our questions quickly and patiently. Our buying experience was stress free. Definitely ask for James when buying your next vehicle at Mike Anderson.
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September 2023 by J Reynolds
I came in for a test drive and ended up leaving with a new car. I want to thank India for assisting me with my new purchase. She was amazing and made this an easy process. I recommend everyone come see her if you’re looking to make a new purchase she made sure I got a the deal I wanted!
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September 2023 by Jenny Girl
Mm Jones was very helpful in finding me and my family vehicles !! Highly recommend her. The entire staff was very polite and the establishment was clean. Go visit if you want a great service, deals and a sweet ride (:
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September 2023 by Palashe Laws
Currently I’m search of a new car and I was told To work With India Jones , After working with her for about 2 and half hours we were able to find something that worked in my favor. She was extremely patient with me I didn’t feel forced in to making a quick decision , and she took her time and pulled every car I asked for. I will be back this week to finalize the purchase and even still India has been great with keeping me update on the vehicle availability. Thank you so much for your assistance you will always have a customer in me!
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September 2023 by Latoya Mabon
I came in for an appraisal and while waiting for results, I was speaking with the young lady, India about possibly getting a new car. She was very knowledgeable and even though the appraisal didn't go as well as i expected, I will definitely look for her in the future when I get everything together! Thanks for being great!
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September 2023 by Eric S.
Worst dealership in the world my salesman was Mike I bought a truck there in January 2022 paid it off bought it for 45 grand went to trade it off. They offer me 25,000 for it. Worst dealership in the world talking to another dealership they offer me 35 for it. Bought my truck there.
