Macy's at Rogue Valley Mall offers a first class selection of top fashion brands, housewares, gifts, and furniture, and is described by some as a very nice, great, and top notch store. Several reviews note positive interactions with sales clerks, mentioning kind assistance, helpful staff, and friendly conversations that made the experience enjoyable. However, multiple customers report significant issues with the store's condition, describing it as a mess with clothes on the floor, empty racks, and restrooms in need of cleaning. Some shoppers felt disappointed and left without purchasing, while another felt uncomfortably watched and encountered rude checkout service. The overall impression is of a store with good products but inconsistent upkeep and customer service.
