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August 2023 by omazilla
Honestly the best vehicle purchase process I’ve ever had. I bought my first bike, a CF-MOTO 700 CLX from them cash and the process was super quick and simple, they took way less time to process and sign everything than it took for me to get insurance hahaha. I made a dumb mistake of losing the title for my bike before registering it and Linda has been trying her hardest to get me a duplicate title from CF-MOTO. She’s even sending me a second temporary plate because mine expires soon and I couldn’t register it without my lost documents. Fully recommend you guys to shop here if you’re looking for a new bike. Linda has been awesome to deal with!
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July 2023 by Joseph Green
I bought a motorcycle here and the people here are nothing but friendly. There was a slight mishap where my fuel pump went out about 4 hours after purchasing the bike as-is, however, they still repaired it in a timely manner without charge.
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April 2023 by Dawn Thomas
They had a good variety of things. Nobody came to ask us if we needed help. I don't think we saw a single worker there. We were the only customers there, that I could tell. It's a nice clean cycle store though. Sometimes I do appreciate not being asked if we need help or pressure right away but we were there for a good while. We would go again. We aren't afraid to ask for help when needed though.
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March 2023 by Lindon Massey
Julie in parts department very helpful and always provide me with parts I need. Kevin the sales manager is such a wonderful person and I enjoy speaking with him.
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September 2022 by Charlene W.
Please please do not take your motorcycle etc. here they jacked my bike up so bad. Jeff the owner what kind of owner doesn't make sure the job is done right the first time? I took my bike to him on 5/2022 what I now know was the biggest mistake of all time he was supposed to do a rebuild of my carburetor which they did not do nor didn't know how they left old parts on and even had some piece in backwards, I bout the bike back to him to look at it because it was still riding the same when it was supposed to be fixed I had the same problems backfire and such then when I call to check on it his favorite line is one worker quit this the big one his worker had a sick child he kept using that one. My thing is this I paid for repairs that clearly was not complete and then he sends me out on the road wit a malfunction motorcycle they was sloppy with the seal around the carburetor he fixed that but it should of never looked that way I work very hard for my money and to give it to a shop for not doing anything but holding my bike there is unacceptable! So please stay away from Jeff and Lake Cycle on Taft in Merrillville IN
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July 2022 by Jaime G
Loved it here they were really nice employees and helped me out...
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May 2022 by Al Kach
Not a Fan of the Staff at Lake Cycle... Not impressed at All... the Lake Cycle staff screens the potential customers to local buyers only. I called and they had a unit ready to be sold and I was willing to pay via CC or Wire Transfer and they held the deal up so they could ask their local patrons first and 4 days went by then told me it had been sold. That is no way to do business and hopefully people will stay clear of business practices like this organization. NOT Recommended. So I purchased 2 units at a different Honda dealer.
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November 2021 by Hunter Johnson
Best and fastest dealership customer service I’ve ever experienced, everyone is very helpful and very attentive, Kevin is the best salesman ! Jimmy showed me everything around my 22 Crf110f and told me everything I could possibly learn ! I believe her name was Linda in finance and the lady at parts all were very happy to be at work and very helpful as wel ! 5 out of 5 star rating wish I could give a 10 , this is the dealership to come to hands down
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October 2021 by Billy B.
I want to thank the staff at lake cycle for making my buying experience of my 2022 Honda Monkey great, you have earned my business for years to come. There's no monkey business these with guys. Thanks one time.
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October 2021 by Billy Bostic
Placement order for my new 2022 Honda Monkey here, just waiting for the arrival....
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October 2021 by Thomas Gulotta
Jeff in service is great!!!! very personable,Julie in parts need to take some people skills class,she answers the phone like it"s a trouble ,short on the phone & not very pleasant . Went to pick up the part that I ordered & guess what Miss personality like a house plant was behind the counter.she is terrible...
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September 2021 by Elizabeth Schaefer
Great service. Got honest opinions. Take very good care of my motorcycle and scooter
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September 2021 by Craig Frendling
Wow, they took great care of my bike AND detailed it since my chrome wasnt shiny enough. Great shop with fair prices. My goto bike shop!
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September 2021 by Joe Swanson
The people here are awesome. smiling faces, knowledgeable, and all around great experience. thank you all so much!
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June 2021 by Leon Berry
My 2004 honda shadow was in repair the gas tank was damaged during storage very good work........thanks
