“I brought my bracelet in to Kumar to be repaired and within days it was finished. I recommend everybody and anybody come to Kumar’s! An excellent place to do business and it’s the best!”
“I had the pleasure of meeting Christy,the first time I went in there to pick my wedding ring I was very undecided we looked@ serveral beautiful rings I had finally made up my mind,so I thought my appointment was today@4 with Christy I get there she came out with the ring that I thought I wanted my eyes got to wondering on this on ring that was catching my eye the first day Christy goes is this the one we going with I just looked@ her& smiled like ummmmmm let me try on this ring that keep catching my eye we both started laughing I apologize several times cause now I'm confused on which one I really want,Christy was like oh no take your time get the ring that you really want,after several minutes of still being undecided she still was very kind,helpful,patient with me like have a sit take your time no worries&that's the kind of customer service I like,she really help me make up my mind&I'm so very grateful for her,she deserves five ? and a big bonus or raise lol but I just wanted to say people like Christy make people want to come into Jared&do business with them,again Thank You so much for your understanding&kindness&being so helpful,Tina”
“Larry was a big help towards my wedding. His ambition to get me what I felt my women would desire was outstanding. He has great professionalism, it helped me throughout the time of stopping by and even when I called in. Larry need a raise”
“They haveso many products and I just ordered my first human hair unit. The young lady that helped me was so good and knowledgeable.. went in on Tuesday to buy human hair the sales girl sold me two different types of hair my style is flawed.”
“One of my favorite places to get incense and good vibes. The place is so chill and welcoming. And the employees are super nice. I love the tapestries, crystals and clothes they offer along with good pipes and jewelry. A+ for good energy! ?”
“Paul waited on me and was very friendly, knowledgeable and very reasonable. Had 3 watch bands reduced and was very impressed and pleased with the price and performance. For anyone who needs jewelry repaired or needs any jewelry Merrillville Jewelry is the place ???”
“We don't buy a lot of jewelry but the few things we have came from here. They are anyways friendly. Always take care of lifetime warranty issues with in a friendly manner.”
11AM - 8PM
2109 Southlake Mall Ste. 9008, Merrillville“Took my 18 month old and was very pleased with the service. Such sweet and friendly associates who took their time with her. They also have a great selection of earing to choose. Will definitely be coming back once My other daughter is old enough.”
11AM - 8PM
2225 Southlake Mall CU740, Merrillville“I just went today to try and exchange. Jenika greeted me as soon as I walked In. She was a breath of fresh air. She was very nice and very attentive. One of the best customer experiences I've had in a while.The last time I tried to exchange the experience was not pleasant.I will ask for Jenika every time.”
“I wanted my old wedding rings combined with my current set. Shah Jewelers did a beautiful job with the redesign. I'm very happy with the new look. They were very helpful and friendly. I appreciate their integrity as well. Fantastic service!”
“On 12/13/21, Kay was having a holiday sale. I had been to an Illinois location earlier in the day and saw 2 wedding bands I liked so I called to see whether these were in stock at this location. I spoke to Jayma, who was very friendly and personable. One of the rings was available, one was not. So, I had a lot of questions for Jayma. Not one time did she seem tired of any question that I asked and was really helpful to me. Kay Jewelers makes it very convenient to be able to pay a payment over the phone. I live over 30 miles away so Kay also gives the option of having your purchase sent via UPS to your residence or sent to a closer store location. I loved that Kay is so accommodating because I needed those options! lt was evening and dark so I really didn't want to make that long drive to pick up my purchase. Kay also recently has Affirm as a pay over time option which is great also! I saved alot of money with Kay! I hope my fiancee likes his ring - I got it as a Christmas gift. I want people to compliment him on his ring as much as they compliment me on the ring he got for me. The ring also compliments mine. I so hope he likes it but if he doesn't, I definitely want to give Kay Jewelers the business and have him pick out a ring that he does like. Jayma was the absolute best! Even after she shipped the ring out via UPS to another store closer to me, she followed up with the busy store location to make sure that it was delivered and then contacted me with the status. Now, that's excellent service! I can't thank her enough. Ask for Jayma when you come into this establishment. She has 15 years with Kay which is a big deal. I did pick up the ring and can't wait until Christmas - Jayma was a part of the excitement I had about purchasing the ring because of the total experience. Thank you Jayma and thank you Kay Jewelers in Merrillville, IN!!”
“Absolutely wonderful customer service. The staff was so attentive and patient. The store was very busy and the staff did an excellent job with multitasking and assisting multiple customers and in a very professional manner! I will definitely return and based on my positive shopping experience, I highly recommend you give this store a try.”
“I worked with Doug at Kay’s in Merrillville for an engagement ring. I checked several places and he gave me the best service. I learned a lot more than I expected and they have the best selection and warranty. This purchase is really important and I’m confident that I chose the right place”