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March 2024 by dwill
10/10 would recommend to a friend. The tax professionals are straight to the point and very friendly.
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July 2023 by Sincerely Mac
I would not recommend them at all. They are not knowledgeable about tax process. I have been waiting for my taxes for almost two years. Carolyn Williamson did my taxes do not use her. I told her that IRS never received my taxes she filed. She stated that they did & she knows what she is doing. I even spoke to her regional director and she said the same. Well Ms. Williamson doesn’t know what she is doing. After almost two years, I finally got in touch with the IRS Carolyn did not do her due diligence nor did her regional director. Today I finally got someone to help get most of it correct (she is from Portage) however they are trying to make me pay $260 that I already paid for a previous amended form files at the same time. Now I have to find another company to file that year that already paid for and pay again. I will NEVER USE H&R Block again. DO NOT USE THESE PEOPLE
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March 2023 by Big Dave
Staff gets 5 ?Computer software gets 1 ?
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April 2022 by Allen Griggs
The representative was very helpful and I really appreciate the kindness that she gave
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April 2022 by Lewis Campbell
Because they have taken care of me for the past few years. And Ms Carolyn Williamson is a jewel
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March 2022 by Myra Black
Because they completed my 2021 taxes and did pretty good job on helping me out.
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March 2022 by Samantha Salgado
The person I delt with was very nice and helpful.
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February 2022 by Katrina Brown
Jackie Perkins is the best.. love her
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February 2022 by Michael Owen
Because the person that helped me was amazing
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January 2022 by Heather Y
Martha was great to work with! She made it easy & she was very informative. She asked if I had any questions & explained everything she was doing. Thank you!
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January 2022 by Valerie Peters
I love the Customer Service that Ms. Caroline Williams gives me each and every year. She keeps me on the right track with my Taxes! I feel I can trust her and that is what's important
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October 2021 by Oodle Noodle
Good customer service
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September 2021 by Kiyo Davis
Rosetta, the lady that helped me, was very competent at her job. She patiently worked with me while explaining the process in a way that put me at ease, knowing that we were filling the forms correctly, accurately, and legally. And I am amazed how she maintained an upbeat attitude throughout an otherwise painstaking process. In fact I will be going back just to so I can experience Rosetta doing her job and just be herself. Thank you Rosetta! Look forward to doing my taxes with you again!
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April 2021 by Derrick Shelton
Fast and easy to understand
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April 2021 by Heather Yazzie
Martha was great to work with! She made it easy & she was very informative. She asked if I had any questions & explained everything she was doing. Thank you!
