Home Improvements in Merrillville, IN

“Great place. Everyone is very friendly and helpful. The prices are reasonable, and everything is easy to find. When I've had to ask for help, the staff was great.”

“I have only had one bad experience at this store. I'm going to chalk that up to a bad day. It is always clean and well stocked. When you need help it is usually easy to find someone. Love the self checkout. The topper though is the hotdog smell wafting through the store. She always delivers with a smile and a great dog. Pay more and get their dog over the Costco dog.”

“I recently had the pleasure of being assisted by Lance. He was the epitome of customer service. He was so helpful and knowledgeable. We need more employees like him. I will patronize Lowe’s in Merrillville because of him.”

“Nakita was awesome helped me out tremendously more than what she needed to and more above her pay grind, I wanted to take a moment to recognize her and I hope the store does to and realize what a gem they have and should raise her pay to keep her there because no one cares about customer service anymore especially the way that she did. You literally can find the products that I bought from anywhere now of days but that customer service she gave is what keeps me coming back to Menards, and I really hope the store and the company Menards recognize her because they do not make them like her anymore. She would make a great store leader and make upgrades to any store with her knowledge. I needed help with virtual pay where almost every store accepts Menards for some reason isn't connected to a lot or doesn't accept it, Nakita (and I'm sorry if I am mis spelling your name, it was a quick look at your name tag) showed me a way so I can shop at my beloveded store again (and it wasn't easy but she made it easy thats why the Menards needs to upgrade her so she can improve the service and show the company how to make more money because virtual pay is taking over and is almost accepted every where at a super quick of a button most people don't even carry cash or card on them anymore it's all in their phone. Menards better get into the times and Nakita can help with that. Just saying”