Hardware Stores in Merrillville, IN

“I've made many trips here. The workers have always been friendly and knowledgeable about the tools they sell. The prices are good. I've heard a lot of people say the tools are of low quality. Admittedly the tools aren't of the same quality as some of the big name brands. But ive used a lot of harbor freight tools and so far they have all worked just fine for me at a fraction of the cost of other brands.”

“We bought a house 11 months ago and it took us the first 6 months to rip out the old and we've spent the last 5 months rebuilding and slowly picking out things we love for our new home. I have spent hours searching the web night after night looking for the perfect hardware to make our home unique, warm and inviting. I finally decided on Wild West Hardware for our barn door pull. After ordering I realized I didn't see anything about screws. I emailed the company late that same night and to my surprise the very next day Mike (the owner!) replied to me. He informed me the screws are definitely included and that our door pull was in powder coating now and would ship soon! That actually surprised me ~ thinking they would just pull it out of a box and ship it ~ now I feel like I'm receiving a special item just for us. 💞 We received our barn door pull the end of last week and got it up this weekend! We both absolutely LOVE it!! Installation took maybe 10 minutes. I want to post a review for several reasons. This company (which I found out is family-owned) has gone above and beyond what I expected. This door pull couldn't be more perfect for the look we wanted! The weight feels solid and the craftsmanship is absolutely beautiful! They even included two different size screws so we could choose the look we wanted!”

“I recently had the pleasure of being assisted by Lance. He was the epitome of customer service. He was so helpful and knowledgeable. We need more employees like him. I will patronize Lowe’s in Merrillville because of him.”

“I have only had one bad experience at this store. I'm going to chalk that up to a bad day. It is always clean and well stocked. When you need help it is usually easy to find someone. Love the self checkout. The topper though is the hotdog smell wafting through the store. She always delivers with a smile and a great dog. Pay more and get their dog over the Costco dog.”

“Nakita was awesome helped me out tremendously more than what she needed to and more above her pay grind, I wanted to take a moment to recognize her and I hope the store does to and realize what a gem they have and should raise her pay to keep her there because no one cares about customer service anymore especially the way that she did. You literally can find the products that I bought from anywhere now of days but that customer service she gave is what keeps me coming back to Menards, and I really hope the store and the company Menards recognize her because they do not make them like her anymore. She would make a great store leader and make upgrades to any store with her knowledge. I needed help with virtual pay where almost every store accepts Menards for some reason isn't connected to a lot or doesn't accept it, Nakita (and I'm sorry if I am mis spelling your name, it was a quick look at your name tag) showed me a way so I can shop at my beloveded store again (and it wasn't easy but she made it easy thats why the Menards needs to upgrade her so she can improve the service and show the company how to make more money because virtual pay is taking over and is almost accepted every where at a super quick of a button most people don't even carry cash or card on them anymore it's all in their phone. Menards better get into the times and Nakita can help with that. Just saying”