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January 2021 by Lindsay J.
Coffee just ok..price not ok..6.50 for a small is a little outrageous. Tasted like fake coconut, not impressed.
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October 2020 by Dana B.
If I could leave no stars I would. I frequent the Gloria Jean's in crown point and I love it so after doing some shopping, I stopped to get myself my fall favorite pumpkin latte and my daughter wanted to try the "new pumpkin chai." First of all the young man working had horrible customer service and called himself arguing with me about how they don't have anything called pumpkin chai even though the sign was clearly right behind him. After all that he hands me two room temperature coffees and then cracked an attitude when I told him it was cold. I asked him for a refund after such a horrible experience and he proceeds to tell me "well you asked for this so you have to take it...we don't do refunds and if you have a problem with that, go upstairs to the other Gloria Jean's and see what they will do about it." Oh don't let me forget to tell you that this idiot also tells me that "I have no clue what Gloria Jean's coffee is even supposed to taste like because all the locations have different recipes." Piss poor service and subpar coffee. I wish I could say you get what you pay for but that's not the case. Over priced liquid garbage at this location. If you're in the area try the Crown Point location for a real perspective of what Gloria Jean's is supposed to taste like.
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October 2020 by Chamounix b.
Very disappointed in the Employees working there on the second floor. It's been the second visit and both has been terrible service. Coffee is still excellent but employees need to get more respectful. Acting irritated because we ordered about 4 coffees and being extremely rude. Hopefully this can be improved.
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July 2020 by Charles K. Slayden
Very nice place for a quick coffee or water stop. Saw some interesting people so maybe for a single person is even a cool place to meet someone.
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June 2020 by Marina Chelsey
I recommend the iced mint mojito! Yummmzy!
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June 2020 by nychelle patterson
This is the place in Southlake Mall in Indiana where the employees does not where masks and holler over the drinks during this pandemic that is unacceptable!
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June 2020 by V
Coffees, hot or fraps, are delicious and the price is reasonable !!
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March 2020 by Luxury Diva Girlie
That Raspberry Smoothie is just divine. I LOVE this place I would pay whatever they ask. So Good I could never work here I would be so fat. Good job
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January 2020 by Ana Miguel
I usually visit this spot for quick snacks for my toddlers but I came in for a quick drink after the nail shop. It was before closing time and Victor was coolest sweetest boy. Reminds me of my son, well mannered young man. Victor made I few drink suggestions and I left with a few drinks even though it was just my toddler and I. Victor was working alone but was very fast and accurate. He was communicating with his customers how he was going to take care of them asap and thank them for waiting patiently. I honestly enjoy my visit, the energy was wonderful! I reccomend this spot in the mall to everyone that enjoys coffee, tea, healthy snacks and happy people!??
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December 2019 by Pat Mistak
beautiful! Prepared drinks are delicious, teas and coffees and gift mugs are all great for yourself or Christmas gifts.
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November 2019 by Isabella S
Some of the strongest and BEST coffee ive had in my life!! :)
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September 2019 by Laura Montgomery
So good!
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September 2019 by Vonceal Rempson
Came in for a DoorDash order and was met with such professional pleasantry! I will definitely be returning as a customer. Thank you for such a positive experience!!!
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August 2019 by RAED NASER
Great coffee. And great staff
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July 2019 by Kenosha McElroy
Real good coffee
