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“The salesman was very knowledgeable about the product and the process. He was very courteous and helpful. I would recommend this store and Mr. J. Woods as your salesman”
“I found everything I needed on website, very easy to navigate. Within 30 minutes had text, made a call and Joyce was a great help. Answered all my questions and got order placed. Looking forward to my new mattress. My current Sleep number is 20 years old.”
“Efrain was amazing and answered all my questions, he made sure I left here with the sofa and loveseat that I wanted. They have amazing stuff, good quality, and the people who work here are very nice.!! I would 100% recommend anybody to this place if you need furniture they’re gonna make sure you get it!”
10AM - 9PM
1488 E 79th Ave, Merrillville
Furniture Stores
“We were looking for a TV table of a specific size. Paulette was very helpful in directing us to where they were in the store. We found one we liked and she placed the order for it. We noticed the good quality of the furniture at reasonable prices.”
“On April 30th I had my new hot tub delivered by American Sale. Chris and Joe did a wonderful job ensuring the tub was placed where we wanted it. It was a tight space and they were careful with our existing property and of course they were careful withThe new hot tub. You have some great people with Chris and Joe!”
“Khaled is a great salesman. We first met him back in February of this year. We had a lot going on and were mainly out researching furniture options. Today, August 19th we went back to purchase some furniture and we knew we wanted to only deal with Khaled. A real asset to your company and a gentlemen.”
10AM - 7PM
1530 E Lincoln Hwy, Merrillville
Furniture Stores
“I had a great experience. My salesman took the time to locate the fabric swatch of my sofa and loveseat that I purchased last year to help me decide on a color for my recliners. Great customer service!”
“This is the ONLY place to buy an above ground pool! I bought my 18ft above ground pool last year, the experience was Delightful, the pricing was easy to understand and below what all the other pool companies offered. Dean was my salesperson, he is VERY knowledgeable and a big help this year when I prepared to open my pool this year.Thanks Dean and Thanks to The Great escape.”
“This storage facility was recommended by our movers and I am totally satisfied with my experience. They were friendly, timely and professional. They made the process easy! They went beyond my expectations for customer service. I highly recommend!”
“Bernadette sales manager went over and beyond to satisfy my needs. I greatly appreciate her. Also Shacauntae sales associate provided geart resolve to my answers. Thank you ladies”
“Edited to add, delivery was a week ahead of what was projected. Delivery guys were polite, and quick. They called 30 minutes before arrival and were in and out in no time. The hardest thing we dealt with in this whole situation was figuring out exactly what we wanted. Will definitely be buying from Penny Mustard again!The absolute best customer experience anywhere! They don't pounce on you as soon as you walk in and give you space to walk around. So very friendly, fun, and professional. Between Sandra and Amy, the manager, we finally decided on what we wanted. After the purchase, there was a fun thank you email from corporate and then a personal thank you card from our wonderful salesperson Sandra. We can not wait for delivery, which will be around the end of February. Overall, it is the best furniture shopping we have ever had. You don't have someone following you and watching every move you make, no stress, no pressure, nobody breathing down your neck...best ever!!”
“Walter E. Smithe furniture is a company that wants to ensure customer satisfaction. I had a small issue and they went above and beyond to help me work through the problem and make sure that I received my furniture timely and that I was happy with their customer service. I have designed my whole house using WES just 2 years ago. I am in the process of designing our next home and will definitely be purchasing from Walter E. Smithe again.”
“Had a great experience with Marissa today while shopping! She was so helpful, kind and considerate as we were checking out! Would definitely be back to this location! Thanks, Marissa!”
“I shopped around at multiple different furniture store and the room place was by far the best experience. Shivon helped me from the second I walked through the door. She was extremely patient moving different pieces with different sets to make sure I loved everything about the set. Would highly recommend purchasing from Shivon as I hate furniture shopping and she made the experience great!!!!”
“Very quiet on Monday. Store very organized and clean. Cashiers face always happy. The only things too much automatic check out. Other than that safe place to shop ?”
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“Melissa was great! Very knowledgeable and attentive to your needs. Everyone there was great as well. Showed me multiple choices to choose from to fit my sleeping habits. Highly recommend this store. Great staff!”