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March 2024 by Ann Bobos
Jennifer did a great job; professional and friendly. This Firestone is always helpful and professional. I would definitely recommend this Firestone to all my family and friends.
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March 2024 by Stephen Brown
The team was fantastic. They not only listened to my concerns but understood them as well. Very knowledgeable and thorough. They were even willing to stay late to help get me back on the road (this was not needed but I appreciated the offer). I cannot recommend the team in Merrillville enough! Fantastic.
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February 2024 by Ambrus Holmes
Merrillville IN Firestone is hands down the best. They went the extra mile with installing new tires and a redo on a week old alignment that made my alignment even better. Then on a return visit went the extra mile again on a leaking tire. Jennifer the manager was great and very knowledgeable.
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February 2024 by Chris Hoffman
Prompt, courteous service.
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February 2024 by Labros Hatzilabrou
Service was fast and courteous.
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February 2024 by sean Sullivan
Gave me a detailed breakdown of what everything cost. I like to see everything I am dealing with.
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February 2024 by Kenneth Keefer
Always treated great and service is excellent, people are friendly and always keep me posted while work is being done, been going to Firestone for two decades.Never had a bad experience.
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February 2024 by Lacy Houska
Joel and the rest of the staff at Firestone went above and beyond to help our college daughter get her car back on the road as she was trying to return to college. We highly recommend them for your auto needs.
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February 2024 by Jolene Smith
I am impressed with the customer service and knowledgeable mechanics. I have been using the Merrillville Firestone branch for years and will continue !
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February 2024 by daryl sullivan
I worked with Joel. He was very helpful and informative. Let me know the things needed today and the things I could afford to do next time. Needed help to prioritize for my budget. Really appreciated the help and service.
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February 2024 by Elzie Carrington
This would be a 10 rating for my experience yesterday 01-28-24. But on today 1-29-24 I made an appointment for 12pm today I got there 2 hr early just to be told I shouldn’t make appointments online to call the store and they want be honoring my appointment for my lifetime alinement they want get to my car till tomorrow! What the point of even getting the lifetime if you can’t even have your appointment honor to have it done? I’ve been going to Firestone for over 15years now I’m thinking about closing my Firestone credit card and taking both of my car elsewhere!!!!
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February 2024 by Michael Marquez
Sales lady was very friendly, knowledgeable and answered all my questions that I had. Did a very good job.
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January 2024 by Michelle Musch
Great service , professional , courteous, got me in quick for tire repair .Bill was very helpful
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January 2024 by az buck
All Firestone try up selling you like all mechanics,do research
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January 2024 by Austin McCully
Knowledgeable and friendly staff. And efficient
