CVS Pharmacy® in Merrillville is dedicated to helping customers manage their pharmacy, health, and wellness needs with ease. Open seven days a week, the store offers a variety of services including prescription refills, vaccinations, and personal care items, along with healthier snack options. Customers can take advantage of weekly deals, join ExtraCare® for personalized savings, and benefit from convenient services like same-day delivery and free CVS® Pickup for online orders. The staff at this location is known for their professionalism and helpfulness, often going above and beyond to assist customers with any issues. The store is well-decorated, especially during the holiday season, making everyone feel welcome. However, some customers have expressed concerns about the pharmacy's policy of not taking calls and closing for lunch, suggesting it affects customer service. Overall, this CVS is highly regarded for its friendly staff, well-stocked shelves, and commitment to providing a positive shopping experience.
It's really depressing that you can't even see a person at checkout. You have to use the self checkout machines. I like interacting with people. Not soulless machines.
November 2024
I am very impressed in how this CVS decorated for Christmas. Figurines of all cultures are represented. This makes everyone feel welcomed. I am also pleased with the pharmacy and store operations.
August 2024
I think your new policy of not taking calls in the pharmacy and having to leave a message is poor customer service. Also closing for lunch is inconvenient, no other pharmacy does this. I'm seriously thinking of switching to Meijers
