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August 2024 by Gilbert Sanchez
Good costumer service
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August 2024 by John Smolinski
Went to best buy to buy a tablet, the store at that time wasn't very busy. No employee approached me and ask me if I needed assistance, they would walk right by me like they were super busy or they were on their phones.
I did not make a purchase and will not go back there, customer service is unacceptable.
And if this is read by the owner or manager ,I can not follow up on social media as I am not on any of them
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July 2024 by Shelly Johnsen
Customer service was great but the other employees were not very helpful
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July 2024 by Dustin Stammen
Staff was friendly and approached me and offered help. In this day and age, I had to step back because I haven't had such a customer service experience in years.
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July 2024 by Tim Horton
Customer Service was not good.
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July 2024 by Dan Mills
Merrillville IN, location: Place is failing! In another 2 years it will be gone guarantee it. The employees are slow as molasses some walk around like they don’t care about anything and the store management horrible. Julie, the sloppy looking fake blonde “manager”, She literally walked away from an employee after failing to address a technical issue and didn’t offer me, the customer ANY reassurance, just said “hmm I don’t know” and disappeared. She is a fat worthless POS and folks like her are the reason why stores fail. Fn JOKE!
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July 2024 by catherine mcclendon
I was just here looking for assistance everyone standing around talking and pointing me in different directions they could have taken me to the item and helped me pick what I needed
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July 2024 by Jason DeFazio
Majority of the employees are incompetent and know nothing about the products they are selling. Get ready to wait a half hour before even being acknowledged as well.
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July 2024 by Dana Stacker
Quick dealings and the salesperson was very professional.
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July 2024 by Dave Butz
Didn't have the part for mega quest and the had it ship to the house. In and out 15 min that's because we looked around the store for 10 min.
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July 2024 by RIZO MASCOTA
Organize and clean,
Friendly employees.
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July 2024 by Jessica V
Although everyone is friendly enough, they are no help. I walked up to an employee who was on the phone with someone that seemed personal. Could be wrong but she seemed annoyed that she had to hang up to help me. Geek squad is absolutely no help. Their solution is to just send everything to Apple. Save your time and just go straight to Apple.
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July 2024 by Linh Tran
I bought 3 headphones but one didn't connect and didn't hold the battery. I exchanged them and here they are. No exchange???
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July 2024 by Royal Everett
Logan was great!
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July 2024 by John Powers
Impossible to get local person on the phone.
