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January 2024 by David Brock
Quick service. The cost over the phone was much cheaper than in person. However, I was given a $40 coupon. That saved the day.
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January 2024 by Mari Berrios
The wait time is ridiculous!! I been here for 2.5 hours, only to change one damn tire. My app was 130, I got here at 1245. Plenty of time for them to get it done. Asked about the time remaining, they said 10mins to align it. It's been 15 and I'm watching my car on the lift. Horrible!!!! It's cold in here, at least have complimentary snacks or coffee, and not the dirty coffer they have sitting our. Do not go here if you have a life to live
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January 2024 by Megan Armes
This place is awful!Edit: I seen another review about an oil problem after having work done here! My car had a major oil leak after being in this shop. Unfortunately I can't pay to fix it right now and have to constantly keep making sure there's oil in my car ( literally use about 2 quarts of oil daily). Weird coincidence it's happening with another car that was in this shop.I've also over heard employees complaining about another employee napping "again" as if it were a regular thing. Also employees throwing around nasty terms. Such ad the "N" word. I was very uncomfortable waiting here fir my vehicle to be finished.
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December 2023 by Shyranhi Law
BEWARE: If I could give 0 stars I would. I’m not even sure how this place is still operating. I took my car here TWICE for an oil leak which was never fixed. The first time they claimed it was my oil pan and when I brought it back they then told me it was actually the oil gasket. Funny how that wasn’t discovered during the first inspection. My garage floor is ruined because of the immense incompetence of the so-called “mechanics” here. After waiting over 5 hours each time, I decided I wasn’t coming back for round 3. I was able to find a personal mechanic who fixed my oil gasket in under 4 hours and he got it right the first time at a third of the cost. Hire proper mechanics and change management because it’s necessary. Even their corporate is so backed up with complaints that they can’t keep track of them all, according to someone in their customer service department. The audacity to overcharge people and not even fix the issue is egregious. I hope everyone knows that what you all are doing is illegal.
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November 2023 by Kklhg Bfght
Belle Tire is a very clean place coffee was good the workers are very respectful and knowledgeable about what they are doing first time there will go back there
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November 2023 by Tyler Houser
Paid 4500 for new tires and brought my tire in to fix a flat- guy originally told me I had the warranty when I didn’t have eligible tires for it, then the tech said I needed new tires after 2000 miles ??, come to find out techs get commission off service so now I understand why he tried to scam me out of buying tires againUpdate: got my tires repaired with literally no hassle or someone trying to sell me new tires. Will never recommend or bring my personal cars / business fleet here ever again which sucks because I am right down the street.If you want to talk to me you can look my account up and call me. I’m done with you guys. This location is terrible and tried to scam me.
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November 2023 by Lauren Cowart
Don't waste your money. Poor quality, poor service. Damaged my vehicle and refused responsibility.
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November 2023 by Beach Well Service
Great experience from the moment I called to get an appointment to the moment I left. Very nice store, everyone was pleasant and the tire techs did a great job. 5 stars for sure!
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November 2023 by Frank Brown
This place is a joke and gives inaccurate estimates on repairs. So I purchased tires at this location based off of a recommendation from a family member, not a bad experience there. My bad experiences started when I needed a rear tire patched. Waited for hours, they said okay your all set. Went to leave and noticed my problem tire was still low, I walked back in and addressed the situation that my tire wasn't fixed. They looked at the wrong tire. And almost let me leave on a damn near flat tire. So I let that go. Mistakes happen. Then alot of months later I needed both rears patched. So my girl went there and waited over 2 hours with an appointment. And got them so we thought fixed and we had them rotate the tires. So the problem tires that were in the back are now in the front. So my girl left and didn't think nothin of it. Well she went to leave for work the following day and the tires were never fixed and now I have 2 flat front tires.. I don't know what they are doing at that location. Very bad management here. And very bad tire technicians. They rotated them with out patching the tires. So I called, which this is the next day,and they said can you bring it back. I explained to them that I can't cause my tires are flat, and this has been a ongoing issue with them not fixing my tires correctly. I will be going to another location right down the road. Stay away from this location. Manager's are very bad at managing their techs.
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October 2023 by Mr. B aMAYESin
They are really knowledgeable on tires was polite and positive. They made sure we were satisfied services.
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October 2023 by gideon nagle
This is the 3rd time using belle tire to get my car aligned and they did superb job. The managers were a little leery since my car has been lowered but in the end they were able to get me straight and out the door as a satisfied customer.
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July 2023 by Raul R.
They didn't have my tire in stock, ended up with Kelly tires which are worse than the Goodyear I wanted.
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July 2023 by Ashley Whitecotton
The great people here at Belle helped me out in a sticky situation. I’m in town from Illinois and had no oil in my car! My oil light came on briefly and didn’t come back on so I stopped in to have it checked. Even with how busy they were Tiffany and David took care of me quickly to make sure I could get home safely with no issues! Thank you both!
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July 2023 by Eric Corona
This location lacks communication and the only one with any type of customer service is Tiffany. I came in on a Thursday for a tire rotation and to get my front end inspected because I could hear a lot of noises while driving and turning so I knew it had to be a tie rod or ball joints or something along those lines. They didn't have the parts to do the work that same day so I made an appointment for 2 days later which was a Saturday at 10 am. I show up at 9:45 and they tell me the earliest they can get to me is 1pm and even that wouldn't be a guarantee. So what was my 10am appointment for ? Okay well the only days I can come in are Saturdays and I HAVE to stay with my vehicle because I don't have any other means of transportation. So I rescheduled for the next Saturday at 8am and told them I HAVE to stay with the vehicle I can't drop it off, will they be able to take me right at 8am? They respond with yes absolutely . Well I got here at 7:55am and they take my car in to start the work and at 8:12 say they won't be getting some parts until 1pm and wouldn't be able to complete the work until after that time. And all anyone has to say is I don't know who you spoke with last but... Is no one communicating? Leaving notes on the appointment ? Anything?Again Tiffany has the best customer service but everyone else lacks in that department .
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July 2023 by Rob Delaney
Came for a wheel alignment and vehicle check, did not get work done but I was very impressed with detail and time they took to let me know all the issues with my vehicle compared to other places. They didn’t charge me just to look at it and say they can’t do the alignment which other places do just to look at it for five minutes. Their price to do work was on high side so I went to a different location for the repairs.
