-
March 2024 by Kierstyn Hartlerode
Friendly and efficient!
-
February 2024 by Anthony Flenorl
The service was great and fast plus I didn’t have to wait for order. It was my first time in the store and I didn’t realize all the different batteries they sale.
-
January 2024 by Keith Loden
Associate came out and seemed to have great knowledge of my situation. Was confident, professional and did the job in below ZERO weather. Great price, service and satisfaction. Would definatly use again or recommend.
-
January 2024 by Susan Haley
Have always been satisfied with Merrillville Batteries Plus especially when Grayson helped me replace my dead car battery Jan 13 . He worked efficiently in below freezing temps & he deserves special recognition.
-
October 2023 by Russ Friedland
Went here while in town to get my iPhone battery replacement. The tech was great and super friendly. When I got back to the store to pick up my phone they told me all went well with the battery however something happened with the screen and there was 1 line of pixels that broke during the battery install. He told me that they had already ordered the new part and it would cost me nothing to replace since they were at fault. He gave me a realistic timeline and followed up after the visit. The twist in the story is that I was in town for a day and would no longer be there when the part was set to arrive! So, I explained this to them and they contacted my local store and worked out a ticket transfer. Once the screen arrived at my store they called me and I went into get the screen replaced. Took Less time than they quoted me and they replaced my screen protector as well! Overall, very happy with the customer service and follow up! Highly recommend.
-
October 2023 by Thomas Walta
Store in Merrillville is helpful and courteous. Car battery pickup and core return was simple.
-
June 2023 by Christopher White
I don’t recommend. Took phone in for a battery replacement. A week after getting it out my camera stopped working and my speaker phone and Siri wasn’t working. But worked fine before taking them in. Also I scheduled the appointment online and at checkout told them I had a 10 off coupon which was offfered if you made an online appointment. Tech said I couldn’t use it because they alredy billed the price to the ticket or something like that. I was going to have my wife take hers up there for the same service but after this that was a definite no!
-
May 2023 by Jim Zambo
I ordered a battery online for my lawn tractor. Great price by the way. When I got the battery home, I saw that it was not the one I had ordered. I called the store and spoke with the manager, Ed. He apologized for the mistake and offered me a better battery for the same price since they didn't have the one I originally ordered. On top of that Ed offered to deliver the replacement battery and pick up the wrong battery at no charge. Ed was at my house in about an hours time. Ed knows the true meaning of customer service. Don't hesitate to shop at this store. I know I won't.
-
April 2023 by Mike Swiader
These folks are friendly and went well over the top to help out with the sale of the battery for my vehicle, the went so far to install it in the car for me. I certainly recommend this store for anyone looking for a battery in the Merriville Indiana or surrounding area.
-
April 2023 by Chris Pouch
Place doesn’t follow their warranty’s.. don’t buy from here..
-
July 2022 by repeter 1977
Wonderfully helpful staff.Updated.Staff was able to fix my phone and helped save me money. Really appreciated it.
-
April 2022 by Terrance White
They always have hard to find batteries and bulbs that you're looking for.
-
January 2022 by Harold Huff
Hard to find one of these stores but we'll worth the effort along with great service .
-
October 2021 by Alyssa Duerst
The gentleman was very helpful to me.
-
October 2021 by Gregorio Sierra
Very helpful