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March 2024 by Steven Blackburn
People like Anthony McLemore( reviewer below mine) is the reason truck stops suck. You see Anthony likes giving free money to park where as real truckers don't like that. Anthony believes he can drive up anytime of day especially night at a truck stop, and literally pay to have someone who was there 8 hrs earlier before him to be woke up with loud bangs, and removed so they can pull in and sleep. Listen Anthony. We understand you're a beta male with no wife no fn kids no bills, a company driver who isn't buying their truck, trailer or paying $4000 a week in diesel with insurance food, rent, mortgages, child support and more and you HAVE MONEY to steal someone else's spot, but some of us find this disrespectful and down right wrong. So while you leave a 1 star review complaining about not getting to steal other people's parking who got here before you, I'm leaving 1 star so real truckers can be heard as to why WE DONT LIKE TRUCKERS LIKE YOU for actually paying for the parking( CLOWN)
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February 2024 by Anthony McLemore
What’s the point of having reserved parking if you’re not going to enforce it? Just get rid of it. That’s the whole reason we as drivers reserve a spot so we can expect to have a parking spot available to us when we stop. By not enforcing your own offered service, you’re allowing theft, which in the grand scheme of things may not be a big deal to you, but it is a severe inconvenience to the driver that is expecting to be able to park when they get stopped for the night. Shame on you.
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February 2024 by Ulan Manapbek
The shower is very clean + I give the temperature 5 + the staff is very polite and friendly
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January 2024 by Gabriel
Not toilet paper ???
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January 2024 by Harvey Tina
Now I'm not an OTR Driver, my arm candy is. This week I went on the road with him. OTR drivers do not have it easy, I must admit. Travel centers are very important. Each center provides our Truckers with a little comfort DAY OR NIGHT depending on their DELEGATED schedules. We arrived at this Pilot Flying J last night 8pm. Fueled the rig, checked parking availability, with spaces available in reserved spots, we reserved a space went inside to pay. The facility appeared to be clean and well organized, which is not always the case. We put the rig in sleep mode for the night and tucked ourselves in. In the morning went in to shower what a suprise we were greated with a good morning and smile. The shower area was like a small bathroom, most are. This one a bit different it was not only very clean and freah but also warm, most are cold and not as clean.To all the Pilot Flying J, employee's at this location you all are an awesome TEAM.Thank you all for your hardwork, dedication and pride.See you next time.
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December 2023 by Jennifer Rose
We stopped in here yesterday to shower. The showers were clean, nice water pressure and temperature. The staff was super friendly and even followed up with us on the way out to make sure we had a good experience. Thank you for having us.
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December 2023 by Adrian Zaba
Looks run down outside however, super clean inside including bathrooms and showers. Seems like employees doing a great job.
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December 2023 by Kimberly Domininiak
Stopped here to start the day driving. Gave manager a code for fuel, ran it and he said it did not go through. After 2 hours on the phone it did go through at this pilot, all employees very nice but after all this and 2 hours losing drive time, no apologies were given, and they wouldn't waive the 5.00 fee. Will not be back to this pilot!
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December 2023 by Jennifer Stokes Abney
Ladies restroom was really clean no dust in the overhead vents or anything like you normally see in a gas station restroom. Cashier was very friendly and they had a really cool selection of glass things.
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December 2023 by David Moore
I came into the store to purchase a shower, the cashier noted that I didn't have any rewards available. I explained that I was just out West Mountain training in another driver's truck with another driver's EFS card and another driver's rewards card. I ended by saying that I didn't get any rewards for the last month of driving. The manager James overheard me. Thanked me for learning the ropes of mountain training and credited me a free shower without asking for anything in return. It's that kind of customer service that will have me putting this stop at the top of my list for rest and resets.
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October 2023 by Richard and Julia Keirns
Not as large as most Pilots but plenty of room in the back. A little tight to get into the gas pumps with our 38’ RV towing a car, but manageable. Good service. No wait.
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October 2023 by Bill Cole
The night manager at this location woke me up just before 11pm demanding I move from her parking spot. There was at least 25 other spots around me she could have parked in. She was very rude and threatened to have me towed if I didn't move. I travel the country and use Pilot, Flying J exclusively and never experienced such a thing. I've spent $30,000 in fuel alone with this company this year so far. Unbelieveable.
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August 2023 by Dominic Nittolo
Stopped in for a reset. EVERY coffee station was either watered down or MUD. When I asked when fresh coffee was going to be made, Deanna replied “it’s freshly made”This employee needs a lesson in customer service. She should have said, “is there something wrong with the coffee?” But if she did that she’d have to make a fresh pot and that’s too much work obviously.
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July 2023 by Poopyface Stinkybut
Nice staff in my experience. Waited way too long in line for a shower. Reserved a spot in the app hours before I got here. Arrived with 20 min. left. All reserved spots had been taken! Told the lady at the register. She refunded what I paid. I guess they don't enforce reserved parking. They shouldn't have reserved parking if they're not going to enforce it. I'll never reserve space here again!
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July 2023 by G Jones
Gas prices are a little high, but the employees are friendly and polite, seem to care more than usual at 5 AM. Coffee was well stocked and most importantly, restrooms were way above average on cleanliness. This is a good place to stop.
