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“Very nice experience. Had to get a new card printed and Larry Evans Jr was super helpful with that process! He also provided me some great tips on helping boost my credit score! Definitely recommend this branch!”
“My experience at this Branch it was amazing especially the manager of the bank Danielle Morris she's knows what she's doing she's got a lot of knowledge about Banking and she is very professional”
“Star bank has been our bank even before it was star financial. It has been our family bank for a very long time. I can remember going to the bank with my parents, because our home was completely destroyed by a fire and I know that the people at the bank took a collection for us, and I know that sure did mean a lot to my parents but my mom was so overwhelmed. At that time I was just kid and had no idea what just took place. I that the bank helped my daddy get back on his feet again by giving him a loàn to get us small house to rent and get back on our feet. That would be great start for a lifetime of knowing that you have someone on your side when you need that extra help. So here is a little bit later on in life and my parents of 55yrs and life hits home once more. My dad had passed away 2021 and my mom had stroke but she was left with no one but me to step in help her get back into her own home, but I needed help. I took graudship and had open an account so I could pay her bills. Well by now, she was behind and on our way foreclose on her home. So I went to the bank and asked for help. So they assigned me, who I call my special angel. She worked with me for a few days and helped me out of bad situation and gave me hope. We caught all the bills up and she is still helping me make out a budget that mom can live by and still get to stay in her home and I know now that , that day mom had so many tears in her eyes, they were happy tears. Because I walked out of that bank with tears falling down my face, because she took that time to help me and she didn't look down on me, she gave me hope that I can do this. So yes I tell everyone I know how much my bank and my special angel helped our family in our time of need. Thank you star you are Hometown bank with a special kindness. Tina”
“Great experience, ladies were and are always very helpful. Only gripe was something was missed and I had to come back in to fix but other than that everything is seemingly awesome.”
“The entire staff at the fishers office is amazing. From leadership, to the tellers, it’s always a pleasure to visit the office. John, Elliot, Mark, and Erin are always there for you, and Lauren & Sarah are always there to great you with a smile!”
“I received great service from both tellers. The first teller helped me with a check transaction. She theninitiated the replacement of my debit card. She is not qualified to complete this type of transactions yet, so another teller completed it.I received excellent service from both tellers].]”
“First started using FIB in 1999 when we were planning a move from California to Minnesota. We have had both personal and business checking and it has always been a pleasure.”
“I've been visiting this branch for at least 10 years now. The credit union is great, the building is great, and the people inside are wonderful.I have some negative things to say about the mobile app, but that is neither the responsibility nor fault of the folks at this branch. Their willingness to help me deal with these issues of online banking is another positive about this branch.”
“Indiana Members Credit Union stands out as a beacon of personalized service and financial reliability. I have been a member since a young age. More recently, I have experienced the dedication of staff like Nick, the branch manager at Castleton, who consistently goes above and beyond. IMCU’s extended warranties and loan products just absolutely tear up what the competition is offering. I highly recommend you reach out to Nick before any automotive, business, or home purchase in your future. In step with that, Mike, a loan officer with Castleton has shown great expertise in home lending and is another testament to IMCU's commitment to providing tailored solutions for life's big moves.The Castleton branch, in particular, shines as a prime example of how a financial institution can genuinely prioritize its members' well-being over mere profit. It's clear that IMCU is not just a credit union, but a community cornerstone fostering financial growth and stability.”
“I have been a customer at Star Financial Bank in Angola, IN for over 10 years. The staff at my bank have always been kind and attentive to my needs. I would never switch banks even though I have been offered many incentives to do so lately. I am very happy with my service Thank you.”
“I love how helpful kemba credit unions employee Elliot is. He is always extremely helpful every time I call up there with a question or a problem! He definitely deserves to be promoted”
“I was referred to Nick Gonzalez and Magnolia Bank and I now know why! Nick was extremely professional while also being easy to talk to. Between Nick, Kim, and the rest of the Magnolia team, I was able to close on my new house in 30 days. Besides the great customer service, the additional highlight here was having the option to do a hybrid closing. I was able to review all the documents electronically at my leisure and then sign a majority of them from the comfort of home. Between this process and working with a great title company, I was only in the final in person closing for less than 20 minutes! I would and will recommend Nick and Magnolia Bank to anyone who wants to experience a less stressful approach to obtaining a mortgage.”
“This has been my bank for several years. They offer all the products and services I need. The bankers are knowledgeable and helpful, and there's only a short wait, if any, to speak to one.”
“I've been banking at this location since I bought a house in the area. The offer a fee free checking account that I use along with savings and HSA. Though I just opened my HSA last year and got a notice this year they would be selling it off to another company which is kind of annoying but nothing serious. The staff there has always been friendly to me. Any issues I may have had were resolved promptly. Their phone app is fairly easy and intuitive to use.If I had to be critical at this point - I wish it was easier to get to on my bike. The location on shadeland is a bit nerve racking on two wheels. I hate driving my car there as it's just a few blocks away from my house and it's a water of gas but that's nit picking at this point.If my experiences with them change I will likely come back and edit this post but for the last 4 or 5 years they have been fine.”
“Theresa Ameden helped us in trading! She made the process simple by keeping us informed step by step so there were no surprises. She then helped us in getting good profit from trading with her platform which was very easy and legit. Thank you Theresa, you truly are the BEST in the business!”
“It's great to be able to go in this bank and get help right away from friendly and professional people. I prefer to go into the bank and they don't suggest I could go through the drive through. We were Great ?”
“The branch on Post Rd. on the east side of Indianapolis was clean as usual. The staff is very friendly and competent. They keep the lines moving at s stay pace. The wait is never long. Today I had to get my debit card replaced and I was in and out Weirton 20 minutes. Thank you TCU for your efficient service in a otherwise hectic day.”
“We love banking local with Star both for our business and personally. We have always found the tellers, managers and customer service agents to be helpful with any issues that have come up.”
“Amazing customer service from a local Indiana -only financial institution. They currently have highly competitive savings rates. One of their checking account features allows "rounding up" debit card expenses into a savings account that has helped us put ~$6 per week into a savings account without any actions on our part. This adds up over time, and doesn't require any clicks or actions on our part.”
8:30AM - 5:30PM
6807 E 82nd St, Indianapolis
Banks
“Nicole Buchan is amazing, always ready to help in any way! I moved out-of-state 5 years ago and still choose to use The National Bank of Indianapolis because of people like her!”
“By far the best credit union I've ever done business with. They do everything they can to make sure banking with them is easy. I wouldn't hesitate to use them for your everyday banking needs. They've seriously impressed me beyond words. I can't thank them enough for their solid efforts. Keep being great guys!”
9AM - 5PM
8758 E 96th St, Fishers
Banks
“Excellent service, attention and products; totally satisfied with the attention to detail and the time my banker Joey took to obtain the account that best suited my needs.”
“I moved from Texas where everyone is friendly! Well here in Fishers Indiana they are friendlier! I was greeted at the door at the Fishers branch and set up an account fast and friendly! Thank you Huntington Bank”
9AM - 5PM
11313 USA Pkwy, Fishers
Banks
“Uta is great at what she does. Customers service is like no other. I want thank you for your time, thanks for following up and always letting us know that we can reach out if we need anything. Thanks for working for your members!! We greatly appreciate you!”
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“Wayne and Katie are the best ever! They listen to your needs, and genuinely care about the person they are helping. During such a horrid time of being a victim of fraud, I felt comforted and heard!”