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September 2024 by Linda Elmore
I trust them to check my car and I know everything will be taken care of correctly. It has been taken care of since I bought it there.
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September 2024 by Jessica Parrish
Hobson made buying a car easy and painless. Thank you Jim Wesseler and all the staff that helped me buy an awesome Trailblazer
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September 2024 by Trevor Sims
Purchased a 2019 Hyundai ELANTRA. When we got home that night, we realized that the highbeams were not working, something I had forgotten to check at the lot. However, since we were told that everything on the car was operating properly, service department offered to pay to repair the highbeams, assuring us it would be at no charge to us. A few days later, I receive a call from a man named Asher, he is the manager of the service department. Asher informed me that since they had been working on the car for two days, and it had ended up being a bigger project than they anticipate, I would need to start paying for the repair. I informed him that I would not be paying for a repair that I was told would be at no charge to us. Then, he told me that I would at least have to pay the $155 diagnostic fee. Since I was not previously informed that the offer to fix our vehicle apparently only extended to a certain cost and/or labor limit, I told him I would not be paying the $155 diagnostic fee either. Asher told me that if I did not pay the diagnostic fee, he would not be able to pay his employee. Started trying to guilt trip me by saying that I should pay because the sales department only made $500 on the sale, (something I’m certain I’m not supposed to know). They never did fix our highbeams. 0/10 would not recommend Asher. Finally spoke to Cory, who informed me that Asher should not have said any of those things and was in the wrong, but they still would not fix my vehicle.
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September 2024 by Bob Smith
Great service reasonably priced Kenzie the service rep great job explaining everything
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September 2024 by Bruce Calloway
JJ always treats us well when we come in. The turnaround time on our latest oil change was really manageable.
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September 2024 by Ed Salamon
Very professional service. Maintenance Plan and Schedule clearly laid out and planned.
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September 2024 by Mason Long
Jim was a pleasure to work with! Made the process easy and fun.
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September 2024 by Joshua Breen
I did not feel pressured. The process went well and very smoothly.
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September 2024 by Johnathon Carter
Always friendly, honest, and fast! Everyone in their service department does a great job. Thank you again for another pleasant and professional visit!
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September 2024 by Jennifer Rainey
Excellent and very friendly.
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September 2024 by James Gunter
Went for a recall on my car was very professional and courtesy best price for tire rotation will be a regular customer
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September 2024 by David Sutherlin
As I was driving home, the tire pressure warning light came on. I immediately contacted Hobson to inquire if they could look at tire (as I was going right by there).
They indicated they would not be able to see me now. I explained that I was leaving on trip the next day and I needed assistance ASAP. I dropped car at dealership and requested they at minimum check the specific tire for issues.
About a half hour later the service representative called me and advised me the sensor needed replaced and they could repair system within the hour. My car was fixed without additional delay and my road trip was saved! WAY TO GO TEAM HOBSON!!!!
Your concern for my situation was extraordinary and truly appreciated.
David Sutherlin
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September 2024 by Bonny Chaplin
Always friendly and gets the Job done
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September 2024 by Dale Morris
Service was not OK
My steering wheel is not centered and my car still pulls to the left. My appointment was at 9:15 got my car @11:45. I was told that the person bringing my car around was probably washing my car. That was the reason for the delay. No one washed the car. So not very happy.
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September 2024 by Anonymous
I would highly recommend! This is the second vehicle we have purchased here and have always been treated well, dealt with fairly, and an overall great experience. We really appreciate that and will consider buying from Jim in the future. We will definitely recommend Hobson to anyone looking for a great vehicle and a sales team that is a class act.
