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August 2024 by Megan Fritch
Haven't gotten mail in over 5 days. I have informed delivery that shows what I'm supposed to be getting. Nothing.
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March 2024 by Sylvia Bryson
Friendly and helpful
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February 2024 by Erik Little
About a year or so ago, I started receiving obscene dangerous packages out of the blue at my house. When I reported it to the Postal Inspectors, they refused to investigate and prosecute the individual who sent me the packages. The Postal Inspector called packages shooting obscene objects out as "a prank," and he refused to investigate the issue any further.
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December 2023 by Brian Killian
There was only one window open when I arrived but there was only one person ahead of me.
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October 2023 by Jerr Vo
Same as usual good place to mail you stuff
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October 2023 by Lavvicca Davis
I recently relocated to the Marion, IN area and have ALWAYS been an avid supporter of our US Postal Service. However, after living in various cities all across the USA, I have never had as many postal issues as I've had here. I usually provide specific review details, especially when the review is either very good or very bad but quite honestly, I fear possible repercussions (from one front window postal worker in particular) at the downtown location. Suffice it to say that USPS Informed Delivery has proven to be very beneficial here. It is very sad, as lower income, physically challenged individual - who still pays taxes, which in turn pays US Postal Worker salaries - is treated with such disrespect by one person regarding delivery issues that were completely beyond my control (of which I had never experienced anywhere but Marion) despite my sincere and deliberate attempts to assist, remedy and thwart any further postal issues. I wish I was able to conduct my deliveries at a different location. I still love our USPS and have signed several petitions to support the preservation and continuation of this historical service - a national treasure (in my opinion) and one that still hasn't been hijacked by privatization and capitalistic greed.
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September 2023 by D. Che
professional and courteous
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August 2023 by Sue Cwikla
I moved to Marion a year ago, i have found all the staff friendly and knowledgeable. If someone comes from the back and sees a line, if trained,they will open a window. I do think they were a little short handed but now seem staffed sufficiently. Nice to see staff not have their noses buried in a phone and ignoring customers, which happens a lot in other establishments. Thanks Marion Post Office!
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August 2023 by Derrick Livesay
Great employees, always helpful and get you out fast
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January 2023 by buck russell
Friendly and helpful staff, just understaffed.
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December 2022 by Amber Waltz
Terrible post office and service. Refuses to pick up packages and lies when they don’t . I run a business and count on prompt pick up customers rely on timely delivery. They also deliberately lie on documents on where they have dropped packages off making you look all over your property for them . I will never utilize Marion post office for package pick up , I will take my buisness to gas city post office who is friendly and amazing customer service and no issues with them.
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March 2022 by Brandon Cain
I should of got the lady’s name she helped me save over half my shipping fees by getting the details for each of my packages and deducted the price because I brought my own stamps the greatest service I’ve had trying to mail things
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February 2022 by Rebecca Davis
Was waiting on my last W2 it showed in an email I would get it on 1-31-2022 a d it's not in my mail box now I can't get my taxes
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August 2021 by Chad Duguid
I know covid has caused a strain but my mortgage company didn't receive payment for June. I put the payment in the mailbox across from my main post office at night and now no one knows where it is. So I've gotta go through hell to get the money order refunded and try to come up with a double mortgage payment because my refund will take 1-2 months. And Im afraid to send July's payment via USPS and have this happen again. And on top of it alot of my shipments have been arriving broken and leaking.
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April 2021 by Mishia Jones
We had problems a couple months ago with not receiving mail we should have received... I called and called and called, the lady said she spoke to the carrier and he had been delivering ALL mail. Well today my boyfriend noticed a package on the porch of the vacant house next to ours and went to go look. The package belonged to our neighbor, he was curious and looked in the mail box of the vacant house. There was the mail we were missing Plus more of ours that I had called and called about. I get mistakes happen but the house is dilapidated so I think someone just got lazy. Especially since our mail carrier was asked about the mail. No need to be lazy, if you don’t like your job get a new one. All kinds of things could have happened with such carelessness including our identities being stolen. I will definitely be calling tomorrow!