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September 2024 by Quinton Sizemore
Great Service. Very reasonable and very affordable would highly recommend
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August 2024 by Cade Tyler
Andrew is fantastic!
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May 2024 by Josh's World
Very nice ! They helped me quickly. Will take all of my cars there from now on.
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April 2024 by Terrance Whitehead
Good people
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March 2024 by Nathan Spencer
Honest, fair, and kindest people to take care of your auto needs. Services go above and beyond. As long as I’m in Madison, I will always get my vehicle services done here.
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January 2024 by bill spangler
Picked up a clean S197 Mustang GT that needed a clutch. Picked the clutch I wanted online and called shops around town for installation quotes. Madison Auto Service was the ONLY place in Madison that didn't try to take advantage of me and quoted me a fair price consistent with going book labor. Every other service center in town quoted me more than double the price for labor. Some even outright refused to install the clutch kit I bought from a reputable Mustang performance site and not from their own parts suppliers with ridiculous markups. I was quoted anywhere from $1400-2970 everywhere else, but Madison Auto got me out the door parts and all for less than $800. Madison Auto absolutely takes the crown for fair labor rates in the area.
The reception/service writers were super friendly on the phone and treated my problem like it was their own. They got me in within a week which is nearly impossible these days for a medium sized job like this. They even ran up and opened the door for me when I pulled up, which made me feel like royalty!
In two short days, I'm back to burning rubber and my shifts are buttery smooth. The clutch was properly bled and has good pressure, which certainly took some time to get the air out of after install. It looks like my car was treated well and taken on enough of a test drive to seat the clutch in like a good tech should. Everything seems like it was done to the letter straight from the service manual. Even though I openly stated that there could be potential flywheel or slave cylinder damage and I wouldn't be upset if they had to replace them too, they said they were fine and didn't replace parts they didn't need to just to make more money.
Overall, I can't say enough good things about Madison Auto. They're honestly one of the few straight-shooting service centers left around that prioritize customer service and doing the job right over maximizing profits. They honestly operate with so much skill and integrity it was like walking into a service center 25 years ago back when I was a kid. I'll definitely be taking my little 5 car family fleet to Madison Auto for anything I don't feel like doing in the driveway from here on out ?
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January 2024 by Mike Gerth
Great place. I have had my exhaust done 2 times by Madison Auto. Once in 05 and again last week. Both times I also needed some other work done. Not only did they do an awesome job, the price was far below what I was expecting. The people are always very friendly and helpful. It's like going to a family shop. Thank you for another great job.
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January 2024 by Ethan Cline
They're quick and reasonably priced, no complaints!
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September 2023 by Joey Acker
Excellent
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June 2023 by Jason Carroll
Stopped in to see how busy they where and they where booked out a week. I explained I was just passing through and was 1200 miles from home and needed a noisy idler pulley changed. He said he would slide me in . We went next door to eat breakfast and by the time we returned it was ready to go . Hats off to this shop as we still had 2500 miles left to travel. Thanks again
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April 2023 by Jack Bohn
Great good service
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September 2022 by Alisha Hicks
Madison Auto Service is fantastic. No guessing and no surprise charges. We’ve taken our vehicles there any time they’ve needed a repair, big or small, since 2018. They’re always honest in their diagnosis and the work is quality. I won’t take my vehicles anywhere else.
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April 2022 by Brooke Peach
They always have provided us with great service & demonstrate professionalism.
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February 2022 by Rusty Everage
Dropped off my truck Sunday night and they had me back on the road with a new drive shaft and rear shackles on Wednesday. Fast service and price was fair for the work done.
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September 2021 by Eugene Thomas
Very knowledgeable and trusting, decent prices and great advice
