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October 2022 by Chris Lynn
Staff is always friendly and informative.Delivery is always prompt.
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August 2022 by Gary Snowden
Over the years I've had great service from Ferrellgas. The last time I called, I must admit, I was a bit disappointed. I wanted to have my tank topped of this summer for next winter and was told that since the tank wasn't below 30 percent, there would be an extra charge for delivery. There was no rush for delivery, so it could have been brought anytime a truck was in the area, it seemed a bit out of character for what I've come to expect from Ferrellgas. Normally it would have been five stars, but this interaction caused me to feel a little less inclined to give Ferrellgas that fifth star. No ability to discuss the issue and come up with a win, win... just a matter of fact, that's the way it is, take it or leave it. Overall, I believe Ferrellgas is a good company to be with, so I'm staying but it sure seems like they would be glad to come and top off someone's tank when they are in the area.
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August 2022 by Matt Jones
Not happy your not doing summer discount special anymore.
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August 2022 by Tim R. Nichols
Fast and great service each time.
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February 2021 by Erica
Unfriendly, unwilling, and you can count on it to take a week between refills. The gas from this company is more expensive than others and the gage was not maintained on the tank they own causing us to have no heat during the coldest week of the year. Their representative told me the gage only works during fills and that I needed to "hit the gage and lid" with something if I expected it to work. I highly recommend using hometown comfort in New Paris for gas and oil, they're prompt and kind.PSA: This is not a young person or low income friendly company, they will require credit checks before servicing your home. If you can't get a car loan do not rely on ferrelgas.
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October 2019 by Linda Leeper
Ferrellgas is dependable! And was there when I needed them the most several years ago.. and have continued to have great customer service and delivery drivers...
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December 2017 by Penelope Wallace
We don't have to worry about running out of gas Ferrellgas keeps track of our use and the weather so we do not run short of gas in bad weather.
