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May 2024 by Tori Feddeler
HR Block messed up my taxes to the tune of $6500. Rather than apologizing and trying to help me make it right, the woman I met with in the Lowell, IN branch put the blame on me, and really the only next steps that were given was that I need to pay back the amount, and HR Block will eventually reimburse me. I am sorry, but hearing from a preparer that messed up my taxes so incredibly, I absolutely have no interest in more or less loaning my money until HR Block determines it's the time to make it right. They also continually brought up that no other tax preparers offer anything similar to a "peace of mind" (which is a laughable name since my piece of mind is that I need to pay $6500 to the IRS out of pocket and eventually HR Block will reimburse me in 16-21 weeks) but it turns out that nearly every service and CPA I called offers something similar. Do yourself a favor and find a local CPA who actually cares. Spend the extra $50 elsewhere for actual peace of mind.
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March 2024 by nancy koney
Robin in the Lowell Office is awesome!She is very professional, always greets me with a smile and knows her job very well.
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March 2024 by Kurt Clinton
Robin was great and looking forward next year
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January 2024 by Rich Miller
Come in and see Robin in the Lowell office, this young lady is absolutely fantastic very well prepared extremely knowledgeable and makes you feel right at home I will be going there from now on
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August 2023 by Lashawn Nunn
they are amazing
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April 2023 by Nicole Royster
Thank you Nancy for being there every step of the way. We greatly appreciate you!!!
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March 2023 by Robert Hamilton
Taxes are taxes, we know it comes around, but it's the person that helps you get through that makes the difference between a drag or a pleasant experience with a friendly and professional tax guru like Robin. We are blessed down here in Lowell. Thank you, peace
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March 2023 by Trevor Kiser
Had an appointment set then sat for almost an hour waiting to be seen. A little warning would have been nice now I'm late for work.
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February 2023 by Cecilia Bessette
Robin Bowman with H&R Block was great! Taxes all done in less than 48 hours! And all done over the phone!
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February 2023 by Jojo
Our tax professional Robin Bowman is and always is such a joy and pleasure to see every year. Her kindness, professionalism, and just personally caring about us and getting us the best refund is truly a blessing. We are so grateful to have a tax professional like her. Hope she continues to bless us with her service's. Thank you Robin!
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September 2022 by Chris Hein
Very friendly and new what she was doing
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September 2022 by Jennifer Leibrand
Our preparer is the best.
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September 2022 by david houwing
Very satisfied with the this service
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September 2022 by Sharon Cloninger
I like Robin
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September 2022 by Michael Trueblood
Professional and pleasant!
