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June 2024 by Megan Jordan
Staff is so caring!! Wouldn’t take my pets anywhere else!
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June 2024 by Scarlett Wilke
Best prices in state fs
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June 2024 by Tayshawna Gearhart
Bad place to take your pit bull. They manhandled my friends pitbull for no reason. This place breed profile dogs! Highly UNRECOMMENDED !!!! 1/10
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June 2024 by Elizabeth Lau
I read what you did to a young pit pup. You are lucky that was not my dog. I hope the owner tells her story and destroys your practice. SHAME ON YOU.
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March 2024 by Kendera W
They put me on hold for over an hour just to hang up
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March 2024 by Cherry Zapien
So unprofessional I called because my dog got bite and they the guy I was talking to had to clue about anything to he said he was sending me to the doctor or whoever I sat on the phone for a long time no one ever picked up !!!
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January 2024 by Davina Hanna
This was my first time at Shell. The staff was extremely nice and knowledgeable. They had everything they needed to make a rapid and accurate diagnosis of my Izzy. They explained everything I needed to know about my dogs condition and made sure I understood the what, when, why and how of the medicine they were sending me home with. I'm so glad I have found this clinic they really do go above and beyond for their patients.
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December 2023 by Kayleigh Riley
Dr. Bickett has been fantastic up until I had my dogs spayed and neutered a month ago. One of my dogs came home with kennel cough, I waited a week before calling. Dr. Bickett then wanted me to wait an entire second week to “see if it got worse”. Three days later, my other dog started having symptoms. I called again and got antibiotics for both dogs. They both finished the antibiotics on a Friday, by Sunday my male dog was have classic UTI symptoms. Urgency to go and only dribbling a little bit of urine out, and then finally urinating completely after attempting to go for hours. This dog does not have accidents in the house ever, but he just couldn’t help it. Dr. Bickett wanted me again to “wait and see if it got worse”. A few days later I called and finally got an antibiotic. My female now has several knots under her spay incision that have shown up in the last week so we took her in this morning. Dr. Bickett walked into the exam room, said “it’s completely normal” before even looking at her, and couldn’t give an estimate of how long it would take to go away because “then we’d be back”. He proceeded to walk out of the exam room as my husband was still asking questions. Dr. Bickett spent all of 10 seconds in the exam room with my pet and sent us on our way. Dr. Bickett treats his staff, clients, and patients horribly. Thank goodness nothing life threatening to my pets has happened because we’d be “waiting another week to see if it gets worse”.
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November 2023 by Mary Luchini
Have been taking my two dogs there for seven years and have loved the way they treat them. They care about them and love on them like they were there own. I get their hair cut there also. And Patty does a GREAT job.
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November 2023 by Amy Bowman
Dr. Bickett and his staff are all amazing people. My dogs love going there. They schedule appointments efficiently so you aren’t waiting forever when you get there, they also have mailed reminders, texting reminders as well. Great communication in my opinion and I have 7 dogs in my care so this helps me. Been going there since before Dr. Bickett took over, my small dogs love everyone especially him, and they usually aren’t into most people just our family/grandkids. I trust my dogs loving going there, it makes its so less stressful! Fair and transparent pricing which is more than most places these days! Parking is close to the door as well, so its pretty easy to enter, 1 level so theres no mystery where to go.
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October 2023 by Amy B.
Dr. Bickett and his entire staff are amazing people. They are so good with my Yorkies, I have 7, I completely trust the staff, they are truly awesome. My dogs LOVE going to Shell. They are conscientious with their care, most importantly. Not pushy & good communication. The costs are fair, considering many businesses in the area are beyond affordability, they are affordable with quality & professional standards. Visits are efficiently scheduled so you don't wait forever, either, which is pretty much unheard of in medical practices of any field. Highly recommended, your pet will love going there which makes it way less stressful.
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October 2023 by Obadiah Jones
I think that they should call their customers when it is close to their pets needing to get their shots again. I now have to wait a whole month when I was told a month prior to just have all of my shots done at the same time. I am tempted to go somewhere else to get his shots.
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October 2023 by obmiester doodles
I think that they should call their customers when it is close to their pets needing to get their shots again. I now have to wait a whole month when I was told a month prior to just have all of my shots done at the same time. I am tempted to go somewhere else to get his shots.
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August 2023 by Wendi Oaks
Shell Animal Clinic is a very caring, pet loving, atmosphere!! Everyone here loves their job, your pet and it is 5 star experience!! We have zero complaints!! If you are looking for an animal clinic that truly loves and cares about your pet as if it is their own, then look no further!! Great job Shell!! ALL of you do a GREAT job!!
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July 2023 by Rebecca
Great staff. Great service. Thanks!
