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March 2024 by Missy Kelly
I've had several bad interactions with the store manager on the first one it was so bad I called corporate on her to report it and then the second I called the store on Easter to ask about hours she answered the phone and was so rude it was ridiculous and in the middle of me speaking she hung up on me no thank you nothing. I am disappointed and disgusted at the behavior of a manager and I want to know why corporate is allowing this kind of person to work for them. This is how you have people to not shop in that store located at Ligonier Indiana. If I get anymore attitude from this person she is going to see my rude side and then the cops will get called. I don't even know why after my first experience she was not fired because I could have sued cvs for a lot and I should have. This girl is not manager material at all and is not decent she needs fired period. Next time I will not be so calm
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March 2024 by Mark Ambler
My daughter went in to get something and was made fun of by the employees there that were working. I called to talk to the manager and she verbally assaulted me over the phone and hung up on me. No apologies absolutely no indication of management material at all there’s no way that this lady should be Working there more less than Manager. She’s an awful person and deserves to be fired. Anyways, I’m talking to corporate about it now. Hopefully they will do something about this
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February 2024 by Eugene Sherer
Good place
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December 2023 by Karen Livlaughlov
Didn't have meds and made me call insurance to get override which I did, but didn't bother to tell me first they were out of stock, I had to call 4 different pharmacies and found one that had it. I understand you're busy but not good service to not do your job either
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August 2023 by Audree Ritchie
I never post bad reviews. But the experience I just had with the manager, Kim, was HORRIBLE. Within a 10 minute period she was verbally disrespectful to a young employee (who was doing a phenomenal job helping us and another customer) 3 different times. She then made eye contact with me, rolled her eyes, and shook her head as the young employee walked away. She was making it a point to belittle the other employee in front of customers.I have seen numerous negative reviews on here regarding this manager in particular, and I think it is quite a bad look for CVS to have her “running the show”. If it was possible, I would give the manager a 0-star review. No human should ever treat another person the way she was.
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August 2023 by Austin Foust
The lady that was working the front desk was a real piece of work. My wife tried to drop off a package to ups, she was rude off the bat. I tried calling to speak to a manager and ended getting her on phone. She hung up on me while I was trying to explain that the package was a time sensitive medical test. Will not be going back to this location.
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June 2023 by Charlie Rooster
Went to pick up a prescription, the Pharmacist assistant was EXTREMELY RUDE and DISRESPECTIVE! I'VE CHANGED PHARMACIES!!!??????
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June 2023 by kiko-sudal
my fiance went to simply pick up 1 box of child bandaids for our son about a week ago ?♂️ a female worker refused to let him leave the store and called the cops on him for "following her around" when he simply didnt know what isle the bandaids were and happened to enter the same isle she was in while looking for them. we then all went together a few days ago to pick up my medicine at the pharmacy. the same female worker gave us looks, followed us out of the store on her phone, and proceeded to point at us leaving while she was in her car. im convinced this lady is why we see so many cops at this cvs every week ?
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June 2023 by Melinda Severt
Store manager was awfully rude! She can't be bothered to help customers.
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June 2023 by SSJ4 Shinobi
I was with doordash and the store manager kicked me out and called the cops saying I was following her around ? when I was shopping for doordash
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June 2023 by Sheila Monhollen
I went in there recently and for no reason the manager and I didn't even know she was the manager at the time was so rude I won't be going back
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March 2023 by Mark Hartman
Terrible service..I guess customers dont matter checking in a vendor is more important and rude dont describe how I was treated.Ligonier stores sucks
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December 2022 by Wendy Smith
Needs to update hours on website!
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August 2022 by Madison Barth
They can’t seem to communicate with each other get their details straight. I called to refill a prescription. I talked to an actual employee who told me insurance would only cover 3 pills then I could get the rest on the 23rd. So I pick up my 3 pills on the 18th. Then I call on the 22nd to refill the rest. They say it will be ready the next day. So I go in the next day they said nothing is ready for me. They said I took out 11 pills on the 18th when I only took out 3 pills. Normally I wouldn’t be mad but I need my medicine. This is just crazy and you’re wasting peoples time. Don’t say you’re gonna have something ready then not have it ready!
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July 2022 by Jamie Amos
We wasted five bucks in gas just to find this store closed. The hours are NOT what is advertised online. Since we can't trust them to be open when they say they are, we will not patronize this store.
