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September 2023 by Angela Griffith
Absolutely love Cowans. I started going to Cowans due to having to fill my seizure medications. I had lost my health insurance and was going to Walgreens, One medicine alone was over $380, but at Cowans without insurance was $80! Less than 1/4 of what Walgreens wanted to charge me. Not only that, BUT going to Walgreens I was just another person. Going to Cowans I was welcomed, and they knew me by name. This happened over 9 years ago. I have been going to Cowans every single month for my medicine. Tom, his wife and the staff are such wonderful people with beautiful hearts. I couldn't imagine going anywhere else. For Cowans, it's making sure that the community gets the medication they need at an affordable price for any household, not marking the price up by 100% to make a profit, like any other "big name" pharmacy. Cowans will hold my business until the day I no longer need medication or until I pass away. I hope they stay right in the heart of Lebanon because they truly are the reason as to why so many people are able to get the medication they need. They are the heart of Lebanon and the heart of so many in Lebanon. Thank you Cowans for the quality and care you give to so many of us!
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August 2023 by Kohn K.
Fantastic independent pharmacy. I got off work and wanted to explore this hidden gem. When I entered, I was promptly greeted by Dr. John himself. He was very very very friendly. He gave me an overview of the history of this store. They don't make them like they used too. As a pharmacist myself, he even let me tour the back (and I am HIPAA trained). If this pharmacy was closer to where I live, I would send prescriptions here. Keep up the great work! This place is a living museum with soul.
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July 2023 by Susan R.
This is a wonderful family owned pharmacy. They are always willing to help you understand your medications. They give vaccinations and explain Medicare plans.
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June 2023 by Luna Belle
Was very rude. I was transferred to 3 different people on the phone. First transferred me to a woman who put me on hold 3 times, which is no big deal. Once I told her what my medication was she was came off very rude and judgemental. Once I was transferred the last time I spoke with a man who was very short and sounded annoyed and didn't offer any help just said they couldn't get it and wanted me to get off the phone.
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April 2023 by Donna Meister
I will never go to CVS or Walgreens again for my prescriptions if I can help it. I went into Walgreens for a script and was treated very impersonally....didn't have what I needed, was not even offered counseling on a new script. I think society is programmed for going to the large chains. On my way home, I was going by Cowan Drugs and decided to stop. Everyone is very welcoming, is knowledgeable willing to take the time with someone even with how busy they are. Thanks John and team for all that you do. I know there are times you all probably feel like you are doing a thankless job.
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March 2023 by Krysti Bradbury
Excellent customer service! Everyone is very friendly and helpful! They truly care about their customers. Outstanding business! I can't say enough positive things about this place!
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February 2023 by wed
I GOT MY MEDICINE THANK YOU
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December 2021 by Paul J.
I just got my COVID booster here, open appointments, just give them a call to confirm. Super nice staff, friendly, and my booster shot didn't hurt at all, and seriously, I get a lot of shots throughout the year, and this was about as pleasant as shots get. If you're looking to get a COVID vaccine, this is about as easy as it gets. I honestly wish I had hung out a bit and shopped around as it's a really neat old-timey pharmacy. Thanks for the awesome service!
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December 2021 by Connie Owens
Everyone at Cowan’s is so friendly, helpful, and caring! Much better than a chain store!
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May 2021 by Carolyn Kalinowski
Came here for the vaccine and would go out of my way to come here again, everyone, especially Dr. Cowan, was so nice!!
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February 2021 by Cody Bishop
Absolutely Amazing Folks. Down to Earth and care about their customers. Would highly recommend these guys over CVS & Walgreens anyday of the week.They called to wish my Grandmother a Happy Birthday. Made her day! And made us smile. Thanks for all you do. Keep up the good work.-Jen Bailey & Family
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December 2020 by Shanon Settle
If I could leave them 10 stars I would. Hands-down the fastest, most personable, reasonably-priced pharmacy for MILES around. Love them.
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February 2019 by Barbara Fleming
Just the best. Period. Please support your small businesses. They make you their priority. Especially this one!
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September 2018 by Travis Barnes
I love this place every time I walk in it doesn't matter whether I've called it in or not I'm walking out in 10 minutes and I made to feel like I'm the only person in the room I always get called by my first name as soon as I walk in the door it just kind of reminds you of what a drug store would be like in Mayberry but John Luann Tom you all keep up the good work because this town can never go without you
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December 2017 by Crystal Warren
Really helpful staff