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September 2024 by Norman Miller
On Thursday September 5 2024 My wife and I met with Karen Shields. We were contacted by her office for the appointment to insure our policy’s were in order. My wife and are retired now and over 65. I had the same insurance company until a year ago. My renewal for insurance had been received and the car rates almost tripled. I tried inquiring the reason for this. It was a shock due to never having an accident or claim. The agent told me that they had no control, it was corporate. He also stated if I thought I could find a lower rate good luck. The statement convinced me to start shopping. After an extensive search I met with Karen’s office and was very impressed. The rates were about the same as previous insurance company before the increase I had received. I felt extremely comfortable with my agent Breana she is helpful and knowledgeable . I switch both homeowners, automobiles & RV to Karen Shields State Farm Insurance. But after the first year the amazing part was meeting with Karen Shields. The sole purpose of the meeting was to insure nothing had change and if it was found to be incorrect, get it corrected. Also explaining a new roof replacement option State Farm now offers. I did not voice this during our meeting, but I have never had an insurance company or agent sit down to insure everything was in order. Or insure I was aware of all policy options. I feel like I have found a company and an agency that is there for me. I now wish I had done this years ago. Karen Shields has my business for the long haul. I recommend her agency without reservations .
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September 2024 by Jenny Allee
Agent Brina was a great help and patiently walked me through the processes of my dad's estate insurance and helped me navigate all of the insurance needs that were involved between Indiana and Kentucky with both his home and vehicles. She stayed in constant contact with me to make sure I knew what was taking place and answered all my questions. I would highly recommend Karen Shields State Farm Insurance, Lawrenceburg Indiana for all your Insurance needs!
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September 2024 by Indiana Welch
I highly recommend them. They are very respectful and down-to-earth folks,
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September 2024 by Hayley Rogers
Literally the best experience I have ever had! Rhonda is always so helpful and I definitely recommend her to be the one to help you! I wouldn't want any other insurance agents than these ones!
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August 2024 by Katie McKinney
Rhonda has been wonderful!!! We were with State Farm previously over 20 years and left for "cheaper" insurance. That was a HUGE mistake because with cheaper comes poor service. We stayed in touch with Rhonda and finally came back to State Farm recently. Rhonda was fantastic and gave us all the options we wanted to see for coverages. Anytime we have an issue or need something changed she is always happy to help and does it immediately. We will not be leaving again!!!!
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August 2024 by Matthew Badinghaus
Great service and very friendly. Rhonda Cheek was a tremendous help and was so kind?
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July 2024 by Charlie Dehne
I have been with Karen Shields for almost 20 years now. Karen and the office staff are the best. Rhonda Cheek always goes out of her way to help me sort through it all.
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July 2024 by Ashleigh Roosz
Brina has been wonderful to work with while I was dealing with discrepancies with another insurance company. Her and her office are kind, communicative and extremely helpful. Brina has been patient and went above and beyond to help.
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June 2024 by Matt Whitmire
I would like to thank State Farm, especially Nolan, for helping me with my auto claim. You made a tricky situation into a pleasant experience. Thanks for all your help Nolan, and for checking on me afterwards.
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May 2024 by Jocelynne Goettelman
Rhonda Cheek helped me resolve an issue with my insurance payments in the blink of an eye! Every time I've had any questions, all customer service reps and sales personnel always get things handled right then and there :)
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May 2024 by Erica Morgan
Excellent Customer service! Rhonda is always a pleasure to speak with in person or on the phone. She always has the answers I need or will get them for me?
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May 2024 by Cindy Crofoot
The storm damage to my car was handled efficiently. Everyone in the office answered my a questions promptly and they all helped me navigate the repair process. They are a good group to work with.
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May 2024 by shelly henry
Love this location and especially Rhonda Cheek. Thank you for your kindness, thoroughness and for going above and beyond normal practices to help with our insurance needs. We appreciate you!!!!
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April 2024 by Angie Mcnaughton
Rhonda is always nice and helpful to whatever I need. Thank you.
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April 2024 by Adam Rohrig
Rhonda is the best. She is always nice and very helpful makes things straight forward for me and clears up any confusions that I have. She’s is a big part of why I’ve stayed with State Farm as long as I had. 5 Stars for Rhonda.
