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May 2024 by TEA TEA
Bad customer service they let you sit for hours before attending to customers.They just sitting at the table typing looking at you crazy
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April 2024 by Warren Belton
I purchased a policy that was not honored. They were quick to take my money for three months . And that's ALL they did!!!! Very unprofessional, do not waste your money here!!!
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March 2024 by Aaron Hall
Great insurance company to deal with ?
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March 2024 by CHECHE DONNELL
This place is very unprofessional I called two days in a role and each day I was told that they were busy with another customer and they would call me back. Never took any of my info to call me back. And they when I mentioned that I was never called back the first time I was told that there’s nothing that they can do about that and they can’t help me right now.
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February 2024 by Antonio Montgomery
TRASH...!!!
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October 2023 by Patty Silva
Very expensive and bad service
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September 2023 by Keita Lucket
I left feeling like I had been interrogated … monitoring who receive packages at my house … to exclude them from driving my car … every agent is their own insurance agent llc… noooo
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January 2023 by gee man
Good service and the people are very friendly and professional...
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November 2022 by Richard Schmidt
Got me in and out fast.
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November 2022 by Dre Day
No answer of the phone at all
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November 2022 by Ms. B is Blessed & Highly Favored Bennett
CUSTOMERS BEWARE of this car insurance agency. This Young America took FULL ADVANTAGE of an individual coming in that has been trying to get his license back. Debited funds from their account without permission, staying that they would have to have a debit card on file (that the agency would NOT collect from) I'm order to be qualified for FULL COVERAGE. The account wasn't even outstanding, knowing that the customer wanted to pay cash according to their SSI payments. If you get into an accident, while using their company, NO MATTER that you've paid your premium, this insurance agency WILL NOT HONOR what Young America Insurance Policy states. CONTACT YOUR ATTORNEY GENERAL OFFICE IMMEDIATELY! DO NOT DEAL WITH THIS GOD AWFUL PLACE. THEIR RIPPING FOLKS OFF. This agency's Rep. admitted to scamming folks out of their money for decent car insurance that's required by law. This company needs to be SHUT DOWN IMMEDIATELY. THIS IS NOT A JOKE OR AN INDIVIDUAL THAT IS SEEKING ATTENTION & IS TRYING TO GET OUT OF PAYING THEIR BILLS. This company is taking FULL advantage of folks whom is not privy to the laws of the state of INDIANA regarding coverage. If your dealing with this agency, DO NOT HESITATE TO AUDIO RECORD YOUR INTERACTIONS WITH THESE FOLKS, AS YOU'LL 1 DAY NEED IT IF YOU GET INTO A "FENDER/BENDER"! This with ALL SINCERITY.
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November 2022 by Teresa Madden
Non compliant with our needs at all. Company truly ses like a legal kind of scam. I do not trust them at all their client wrecked into us and they don't want to fix our car unless we take it to their designated auto body shop. I have turned it over to our attorney
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November 2022 by Imani Hardimon
One star you get what you pay for. It’s 2021 and you literally have to go to their location for everything. This company has no over the phone service no online service even in a pandemic. I wouldn’t recommend unless you live close by to a location and don’t mind going to that location just to update simple information like a new card for payment. And they are always packed and only have one or two employees working so you will wait forever for something simple. You might get covid just trying to make a payment.
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November 2022 by Sorelle Neal
Why is there literally ONE associate in the building? Phone line is backed up, the building is backed up. Place is unprofessional. Haven’t updated business hours if you supposedly close at 6 why does your sign says 7PM and also the website?
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November 2021 by Robert Trice
I hated it a bunch of lier's giving me the rim around never again
