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September 2023 by Lisa Boswell
Burrells moving truck almost ran us off the road on Allisonville going about 60miles an hour today and I am very upset at the disregard for safety for everyone on the road and obviously the persons belongings inside the truck. Very unprofessional company values!!
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June 2023 by Tabernacle of Christ Apostolic Church
My name is Pastor Mary E. Shannon. I have use Burrell’s Moving & Hauling, LLC on many occasions for many years for my business and my home. Mr. Burrell and his employees have always been courteous, professional, and reliable. I would sincerely recommend using Burrell’s services for your home and your business.
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June 2023 by Patrick Leone
If you have items that must be handled with care, if you have a move that seems overwhelming, if you need the move on schedule and finished in a timely manner - use Burrell’s Moving & Hauling. And tip the workers well. They will go above and beyond to do things right, and don’t take that for granted.
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June 2023 by Ashma Henry
Very nice, very professional young men. Accompanied my time change (when it was my fault). Will definitely book again!
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June 2023 by Michael Mercho
A1 family business. Will recommend to all our clients.
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March 2023 by Emily Phelps
Mr Burrell and his crew did an amazing job. They were courteous, hard working, and extra careful with my possessions which meant alot. I would highly recommend them.
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January 2023 by kathi
The Burrell’s Moving & Hauling LLC website boasts having over 20 years’ experience in the moving field; however, what the website doesn’t tell you is Burrell’s Hauling & Moving is the moving company for you if you don’t care how your possessions are treated & that if they are damaged Mr. Burrell will fail to reimburse you for the damages. He’ll give you one excuse after another for why he hasn’t paid you, and you will never see your money; or he’ll claim Burrell’s Moving isn’t responsible for the damages. It's also the company for you if you want to experience a “bait and switch” for services & pay $700 more because additional trips were needed when the move took longer than quoted because Mr. Burrell decided to use a smaller moving truck to increase the cost of the move. Three months after the move, Mr. Burrell still hasn’t reimbursed me for the curio cabinet that was dropped and damaged beyond repair. He has also refused to take responsibilities for other items damaged during the move.
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December 2022 by Kathi S.
The Burrell’s Moving & Hauling LLC website boasts having over 20 years’ experience in the moving field; however, what the website doesn’t tell you is Burrell’s Hauling & Moving is the moving company for you if you don’t care how your possessions are treated & if they are damaged Mr. Burrell will fail to reimburse you for the damaged items.He’ll give you one excuse after another for why he hasn’t paid you, and you will never see your money; or he’ll claim Burrell’s moving isn’t responsible for the damage.It's also the company for you if you want to experience a “bait and switch” for services & pay $700 more because additional trips were needed when the move took longer than quoted because Mr. Burrell decided to use a smaller moving truck to increase the cost of the move.Three months after the move, Mr. Burrell still hasn’t reimbursed me for the curio cabinet that was dropped and damaged beyond repair. He has also refused to take responsibilities for other items damaged during the move.
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December 2022 by Kathi R.
PART 1 of 2:Burrell's Moving & Hauling LLC is owned and operated by Mr. Terrance Burrell. The Burrell's Moving & Hauling LLC website boasts having over 20 years' experience in the moving field; however, what the website doesn't tell you if you don't care how your possessions are treated and if they are damaged Mr. Burrell will fail to reimburse you for the damaged items or he'll claim Burrell's moving isn't responsible, then Burrell's Hauling & Moving is the moving company for you. It's also the company for you if you want to experience a "bait and switch" for services and pay $700 more because additional trips were needed and the move took longer than quoted because Mr. Burrell decided to use a smaller moving truck to increase the cost of the move, then Burrell's Hauling & Moving is the moving company for you! When Burrell's moving team damages your possessions, Mr. Burrell will fail to pay you to replace or repair your possessions. He'll give you one excuse after another for why he hasn't paid you, and you will never see your money. Mr. Burrell will also quote you one price then increase the price...classic bait and switch. I'm embarrassed to admit that I fell for Mr. Burrell's smooth response to my inquiry. Please learn from my mistake. I hired Burrell's Moving and Hauling for a 13-mile move. The quote provided to me by Mr. Burrell via email was "sending three guys at $178 per hour with a four hour (sic) minimum plus a one time (sic) trip fee of $140 which, will cover the truck, fuel, travel etc. Therefore, your first four hours will be a total of $852 and then you'll pay $178 for each additional hour over four. I estimate that your move should take about seven hours to complete for a total of $1386." This quote was on the low side to comparable to other movers that I received a quote. Mr. Burrell represented his company as a very professional company that would treat your possessions as if they were his own. The day of the move Mr. Burrell and his team of 3 men arrived with two smaller box trucks even though this was not what we had discussed. Mr. Burrell decided to return one of the trucks he had brought to the house because he had rented the truck and didn't want to have to pay for renting the truck if he could complete my move with one truck, even though the remaining truck was a smaller truck than the truck we had discussed for the move. As a result, more trips would be needed to complete the move, and the move was going to take longer. His team started at 10:30am and unloaded the final load shortly after 12:30am. The final cost due to the additional trips and hours required to complete the move was almost $2100. During the process, his moving team dropped my solid wood, mirror-back lighted curio cabinet, damaging it beyond repair. His moving team didn't inform him that they had dropped and damaged the curio cabinet beyond repair. I had to inform Mr. Burrell the following day. Mr. Burrell informed me that he was going to deduct the cost of replacing the curio cabinet from the paychecks of his moving team over the next two weeks. He said he didn't want to deduct the cost from their paychecks all at once because he was concerned that they would quit. This says a lot about Mr. Burrell and the caliber of individuals he hires. Mr. Burrell pressured me to find a replacement curio cabinet quickly so he could let his team know how much would be deducted from their paychecks. Finding a comparable curio cabinet was difficult, not only because the curio cabinet had been my Mother's, who is deceased, so there is no way to replace the sentimental value that I lost, but also because Mr. Burrell wanted me to minimize the cost of the curio cabinet so his team wouldn't quit if too much money was deducted from their paychecks to cover the cost of replacing the curio cabinet. Mr. Burrell also did not want to pay for assembly of the curio cabinet. Instead, he offered to put the cabine
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October 2022 by Spencer Dawson
Just a great group! Did a fantastic job of getting me moved from Indianapolis to Chicago. They gave me a fair price that was consistently lower than their competitors. Were willing to work with me on the price and maintained regular contact with me prior to my move. They were quick and took great care of my things. Couldn’t recommend them more highly.
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September 2022 by Tracy White
Wonderful experience with Burrell's Moving. They were able to accomodate our nshort notice need and with a great price! They took great care with our furniture and worked very quickly. Thank you again Mr. Burrell. It was a pleasure doing business with you.
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July 2022 by Scarlett Brooks
Positives: Flexible; was willing to visit two different locations to get all the items to be included in the move; workers are agreeable and hardworking Negatives: Make sure you get a quote in writing and an agreement in writing as to form of payment. The business owner estimated my move at $800 but ultimately charged $250 over that. Where did the original estimate of $800 come from? Also tried to demand cash at the end of it all, after he had explicitly agree to be paid by credit card. Not a bad experience overall if you can get everything in writing up front. Otherwise, the business owner may try to switch up on you.
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April 2022 by David Proctor
Asked them to help with moving a treadmill. Mr. Burrell arrived on time and brought his twin sons to help out. Very nice guys and they were careful not to damage the laminate flooring. They were fairly priced. I will definitely be using them again.
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April 2022 by kayla kuhlman
They came and helped me out last minute and carefully moved everything and even let me know when it was done at the drop off location. Would definitely recommend.
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April 2022 by Will Byers
Gets the job done in a good timely manner, a nice dependable company in my book.