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November 2023 by Courtney Adams
We used Bettchers to fill our pool after we had it relined back in august. The drivers decided to drive through our lawn and one of the water tankers was stuck several feet down into our lawn for several hours. They assured us that they would be contacting us to resolve the issue. One week went by we had still not heard anything. I began to call several times a week to find out what they were going to do to fix this major mistake. Our lawn has severe damage from them driving through it. I had told them if they would bring us top soil we would consider the situation rectified. The soil they brought had large rocks, broken glass, tree limbs, among other items. This is not what we had asked for. Considering the damage they caused we thought this was the most polite way to go about fixing it. That was 6 weeks ago. We have called almost everyday since to get them to understand that the situation is not taken care of. We feel they do not care that they ruined our lawn and have done nothing to help fix their mistake. It’s disappointing. It is very frustrating that we gave them thousands of dollars to fill our pool and they made a huge mistake and have not returned my calls or found a way to fix this. We will not be using them in the future. If they do fix this issue I would be happy to change this review. But as of today the owner has done nothing but dodge my calls.
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August 2023 by Char
Awesome service from the office staff to the drivers and beautiful water! Definitely recommend!
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July 2023 by Dave
Always a pleasure doing business with bettchers. Young man who delivered the water was very professional and pleasant. Highly recommend these guys for anything!!
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June 2023 by Richard Nabholz
Outstanding service.Timely and on schedule!
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February 2023 by Becka Shei
LOVE LOVE LOVE THE CLEAR WATER! ALWAYS A PLEASURE DEALING WITH THE DRIVERS AND THE GIRLS IN THE OFFICE ARE SO FRIENDLY AND WONDERFUL TO WORK WITH!
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July 2022 by Mary-Margaret P.
Living in the country with a well, makes it hard to fill a pool. Another issue is, living in the country in Michigan. I was lucky last year to discover Bettcher's Water Service. While they are located in Lakeville, IN, they deliver to Galien, MI. The water is already treated so all we have to do is turn on the filter.I searched high and low this year to find them (didn't save the phone #) and was so happy when I did (have now saved their contact info in my phone)! I will continue to use them for my pool water as long as we have a pool. The drivers and everyone I have spoken with in the office are great!
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February 2022 by Dawn Gardner
Less than 10 days after pool was filled with beautiful water, tested & vacuumed every day , there was all of a sudden pink algae which in the over 18ys I've had swimming pools I've NEVER had to deal with. So disappointed. My grandbabies got to swim 1x...now service is scheduled with another company to see if it can be salvaged. All that $$ & this stinks!!!
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February 2022 by Chet Pierzchala
We had our pool filled by Bettcher's last summer. Three tankers! Great service. Need them to come soon to top it off this year.
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February 2022 by Tyler obrien
Only company that would help me for a responsible price and in the time frame I needed to fill my pool. Great customer service, awesome driver who was very friendly.
