Walgreens, a well-known pharmacy chain, offers a diverse range of services and products to its customers. The store has a dedicated staff who strive to provide excellent customer service. One standout employee is Jessica, a shift lead who has worked at the store for 11 years. She is described as an "amazing young woman" who went above and beyond to help a customer in need. When a customer from out of town required urgent printing for their son's robotics competition, Jessica found a way to complete the difficult project, earning the gratitude of the customer and their team. However, not all experiences at Walgreens have been positive. Some customers have expressed frustration with the pharmacy's communication, noting that they have made multiple wasted trips due to incorrect information about prescription availability. These customers feel that the staff do not prioritize their time and convenience. Despite these mixed reviews, Walgreens also seems to cater to a wide range of customer needs, from pharmacy services to grocery items. One customer recounts a visit where they encountered various temptations, such as candy, while using the restroom, ultimately giving in to the craving for a Reese's peanut butter cup. Overall, Walgreens appears to be a versatile store that offers a mix of services and products, with a dedicated staff who can provide exceptional customer service, though communication and efficiency in the pharmacy may need improvement.
Waited almost an hour in drive thru to get my prescription was late to work normal days it’s ok but only 3 cars and an empty parking lot and an hour of time just a lot to handle
December 2024
Was turned away for a "Walk-in Passport Photo." This is the second time I was unable to get a service done with the Photo service here.
November 2024
I've got other issues with Walgreens but you all really earned this one star with starting to use Doordash for medication delivery. Ya'll are crazy for that and I'll never return as a customer.
