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March 2024 by paulakissable
The manager was very professional, friendly, patient (with the customer in front of us who had many questions), and actually made us feel good! He cheered for us when we were able to bring the U-Haul back earlier than expected! Lol. When we questioned whether we needed to add gas because the fuel gauge was kind of reading wonky, he said no problem, don't worry about it, and didn't charge us.
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August 2023 by T J
Thank you!! We saved alot of money using them
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August 2023 by T G
Very friendly and helpful customer service, unlike any of the other local uhaul locations we have used. Highly recommend this location.
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May 2023 by William Kenny
Was from out of town to pick up a motorcycle. Front desk help was awesome. Very helpful and informed about their services and as it turned out, motorcycles as well. Would recommend.
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September 2022 by Ryan Michael Murphy
Over the past several years I have rented several U-Haul trucks and an auto transport from Spurlock's in Lafayette, IN and have been consistently impressed by by their high level of professionalism and customer service every single time. Special kudos to Anthony for going the extra mile to make the process easier. For in-town quick moves or cross-country relocation, this is a company to consider working with.
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September 2022 by Crystal mickschl
Anthony was helpful and knowledgeable very nice. I will use this location again
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August 2022 by Patrick Evans
Anthony was very helpful and even offer to stay late to help. Great customer service!
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July 2022 by Zachary Johnson
Friendly, helpful folks at the toy store for my Uhaul order. Helped me hook up the trailer, as it was my first time.
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July 2022 by Kelli Hathaway
Great customer service friendly staff
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June 2022 by Matthew Blackburn
Superior customer service compared to other places I've rented from.
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May 2022 by Steve Alford
They where a big help and went out of way to credit my card for overpayment..Steve Alford
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February 2022 by Theresa Ledbetter
My husband and I have dealt with many different U-Haul branches over the years, and this location is always the easiest to work with. They are flexible, helpful, and friendly, and they communicate well. We appreciate the employees here and the fact that they make our lives easier. We always go here if we need a rental. Strongly recommended!
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February 2022 by Jason’s Move
I have a moving business and I use U-Haul and other competitors a lot. This particular location though, on Farabee, is outstanding. Easy to work with extremely, kind and understand that I am the customer. ? ? . A great team you have at that location.
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December 2021 by Quency Jones
Guy was awesome very friendly and helpful very nice store then usual U-Haul place great check in and out....?????????
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November 2021 by Jody Pitts
Great people, easy and fast. Would highly recommend!!!