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March 2024 by Mike Reed
Family operation that values their reputation and its shows. All of their techs are well experienced in their areas of expertise. Their expertise and advice equals less money spent by you!
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February 2024 by ralph benedict
I scheduled an appointment with trustworthy and Mike diagnosed dishwasher as needing replaced. I asked for a new one, and Mike brought it out on schedule. Installation was quickly finished and took away old dw and trash.Thank you Trustworthy.
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January 2024 by Jim Taul
Michael from Trustworthy is an exceptional technician. He was able to troubleshoot two different appliances fairly quickly, order the parts and had us up and running in less than a week. Michael also gave us some great advice regarding our washer as well.We will definitely be calling Trustworthy Appliance Service for our next appliance repair!
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January 2024 by Elijah
Great service to the community. Has been apart of Lafayette Indiana for many years and still continues to provide professional grade service to clients in need.
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January 2024 by Stephen Wien
Repairman came on time told him the problem and he did a check of model number to see availability of part. He took bottom plate off dishwasher and he said because there was a plate across the bottom it was a big job and would have to come back Friday. When I questioned him why he couldn’t do it today he said it was too big of a job and didn’t have time. I checked several videos on you tube and all of them said it took around 45 minutes. Repairman was upset that I questioned him and left. He said I would not be charged for his time. I have had Trustworthy do work for me before and never had this problem.
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January 2024 by Pam Gallimore
Chris was right on time and was knowledgeable, understanding of our noisy dogs and professional in all aspects. I would recommend this company because of him.
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December 2023 by Jessie Blankenship
Mike and the team at trustworthy appliance were absolutely phenomenal called them to diagnose my washer found out the washers issues were gonna cost more than the actual washer, so not only did they have me a new washer the next day, but gave me a a great price and it actually works the way it supposed too. Not only that but the day before they were gonna show up my dryer started going out he diagnose that one at no charge. Gave me a discount on what it would take to fix the dryer had the parts in and fixed it with no problem. I didn’t have to wait a week or wait two weeks, he stayed in constant communication and showed up when he said he was gonna show up. He even reattached my dryer with a better vent than the one I had on it to give us more room in our very small laundry room. I highly recommend this company they did a great job. We’re on time and they were fair.
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October 2023 by Dawn Stambaugh
Michael repaired my dryer today and was super fast! I was very pleased with the service and will use them again in the future! The price of repair was as expected, a fair price.Service: Dryer repair
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August 2023 by Marsha Huddleston
I’ve had them out for repairs twice in several years, and each time the technician has been prompt, polite, and has told me what he would do, and told me the estimated cost of the repair before beginning. I am very happy with their service, and would call them any time for future repairs.Services: Dryer repair
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August 2023 by Rachel Warnock
They came out to pick up an old deep freezer. They came out the next day and hauled it away with no issues.
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May 2023 by Laud Williams
They scheduled my oven repairs and failed to show up for the appointment. They did not even call me back, and when I called them to figure out when they wanted to reschedule, they told me they do not service my area. Really unprofessional! Go elsewhere if you can help it.
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March 2023 by Jim Todd
I asked Frigidaire, for my warranty repair, if there was some place I could take my appliance instead of having a field tech come to my house (because of my work schedule). They suggested Trustworthy Appliance.I'm glad they did. I spoke with 3 different people throughout my drop-off, repair, and pickup and they were all friendly and helpful. They repaired my built-in cabinet style (expen$ive) microwave and took good care of it too.
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February 2023 by Kevin
They were helpful in recycling my old window A/C unit. I will certainly be calling them when I have issues with my other appliances. They were professional and helpful.
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October 2022 by Eduard Badiu
For the last two months, Trustworthy has attempted to repair a Bosch Dryer 500 series three (3) times. After almost $400 in repair bills replacing the heat pump, and couple different times the unit had to picked up and re-delivered back to my house as repaired, I am left with an email saying that it is very typical that one has to run the machine in any cycle until Clothes are dried, as Bosch advised them. Left countless of messages to Jim, the manager. Poor customer service and doubtful service/repair quality. Extremely dissatisfied and disappointed by the Firm.Service: Dryer repair
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August 2022 by MaryAnn Lee
Paid over $200 for parts that I never received. Called company many times and always got the run around. Asked several times for owner to call me to discuss a refund or getting the parts. I never got a call. Have used this company for years and had good experiences, but never again. Beware and don't pay for parts in advance.Service: Stove & cooktop repair
