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March 2024 by Marjorie Copas
Very bad experience. We told the sales associate we did not want a glorified air mattress, she assured us it wasn't. We purchased the bed and it was not inflating before 2 weeks. This store would not send someone out to look at it. They said it would be silly to send someone out. They wanted us to do all the work when it was obvious they had not done something correct and on an item we spent $10,000 on. I could understand if this was many months later, however this wasn’t even 2 weeks in. We live 40 minutes away from the store. Returning the item was a nightmare. Do not buy the split bed because there is no returning it. They did not return our SALES TAX (not sure they can legally do that) on the mattress and we had to pay deliver cost. I would never buy again from this company.
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February 2024 by Roger Eldridge
Taylor was friendly and professional. She was extremely knowledgeable about every product and service. Spent the time to make sure we were picking out the right mattress since they have many options available. I would recommend
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January 2024 by Maria O'Hair
Sales person name Taylor are very helpfull .she answer all our question promptly and explain with us all of our expectation and the worth of what wer'e buying. She also help us finding the rigth sheets pillows and comporter that what we just exactly fneed.we enjoy our visit . She'very profesional. And freindly .her store is from lafayette,Indiana.we just can't wait for our mattress to deliver so we can start enjoy it .i heared a lot of good words how much they love theirs.
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January 2024 by Judi Reecer
Taylor was great and knowledgeable
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November 2023 by Jay Bridgewater
We always try to ask for Taylor as she has been very helpful from our first visit. Always a pleasure to work with. This store has a very friendly atmosphere and we enjoy the selections and service.
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November 2023 by Richard Bart
We can't say enough about our experience at our local Sleep Number store. We spent maybe 1.75 hours making all of our decisions, and we never felt rushed, or pushed in any way to make a certain decision or to hurry up and decide. It can be and it was a hard choice to make. Special shout out to Taylor who helped us through all of this, tremendous people skills, which speaks highly of the local store manager. We haven't gotten the bed installed yet, but as far as the store experience, highly recommend it!!!
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October 2023 by David Cross
My wife and I came in to buy a mattress for our RV. While we were there, the salesperson accused my wife of rolling her eyes at her, which she did not do and is not like her to do. The salesperson said that my wife offended her but that she was willing to "put it behind her." We've been Sleep Number customers for over 20 years and knew what we wanted. This would have been an easy sale. There was no reason for my wife to have rolled her eyes, so I don't know what the salesperson thought she saw, but my wife walked out in tears because she was wrongfully accused of rolling her eyes. We will buy a Sleep Number bed, but we will never shop at this Sleep Number store again because of the elitist attitude of the salesperson with an apparent chip on her shoulder.
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October 2023 by Shaun Bacon
I walked in and instantly felt I was in good hands Bree showed me around trying what beds would be a good fit letting me make up my mind it was a great experience we can't wait for it to be delivered!!!
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September 2023 by Jaime Vissers
The employee Taylor who helped us make our purchase was great and explained everything to our satisfaction would highly recommend this store!
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June 2023 by patricia lumley
We had the best experience ever. Taylor had alot of knowledge and got us the bed that I know will be perfect for us. She was very kind and even stayed after to help us find the perfect sheets and pillows for us. I will definitely recommend this store to anyone who asks. If I could give more than 5 stars I would
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December 2022 by Lori Dean
We just bought our new bed. Very excited. Just waiting for it to be delivered. Our sales person was so nice and explained everything about it. Very knowledgeable and also told us when it arrives if we have any questions to call her. Can’t wait for it to arrive.
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September 2022 by Kathalena Lindley
Our sales Associate Taylor was amazing. Her beautiful bubbly personality really came through. Very knowledgeable. Start to finish great job. We had a p5 sleep number before. It just wore out. We went back to a regular mattress for about a year now, just no. We deeply regret that decision so we upgraded. And now counting the weeks and days when our new sleep number bed will he delivered and set up. Looking forward to a more restful sleep.
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September 2022 by Sherry Keith
It was a good experience. Bri, the sales person was very knowledgeable and pleasant. She answered all my questions and told me everything I needed to know.
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January 2022 by Michelle Lipscomb
My husband and I were in the market for a new bed. Our experience was wonderful at the Sleep Number store in Lafayette, IN. Taylor took great care of us immediately upon entering the door. We found the bed we were looking for
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January 2022 by Lance Pickrell
Thomas did a very good job and was very informative. Felt comfortable and never pressured to buy. Would recommend to anyone