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August 2024 by picks from around
Came here for a chip in my wife's windshield due to a rock from a dump truck. With their resin fill, you can't even see that anything was even there. Highly highly recommend this if you have a Crack or chip. The price is very reasonable as well
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July 2024 by Brian K
The customer service was good but I am disappointed with the windshield repair. I had a star crack about 1 inch in diameter and was repaired. The outside of the windshield was as advertised, left just a blemish hardly noticeable. But on the inside the cracked are is very noticeable in particular the round area where the object hit the windshield. Luckily the damage is at the bottom of the glass but I assumed both the inside and outside would be just a blemish.
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July 2024 by Al Chong
Love this place. Would come back.
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May 2024 by Penny Jo Pyle
Great service: online appts, online pay, quick efficient & professional.
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May 2024 by Laine Butler
I had a great experience at this Safelight! Just had to wait 1 business day to get in, service was completed quickly, and they were flexible with me picking it up around my work schedule.
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May 2024 by Derek Troyer
Great communication and service
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May 2024 by Hilary Potter
Had to have my windshield re-replaced due to a different location completely lousing it up and causing extensive water leakage into my van. Cody did a wonderful job and was very polite about my Type A concern about needing it done correctly this time. So far, no more water in my car. Would have been really nice if they would have cleaned my carpet and treated it for possible mold, especially since I’m in a wheelchair and doing it myself is incredibly difficult. Other than that tho, I am very pleased at this point.
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May 2024 by Joe Davenport III
I'm not sure about the quality of their work, but their system to make an appointment and get an estimate was ridiculously complicated.
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April 2024 by Garrett Poole
Came in on Tuesday, made an appointment for the following day at 10:00am. Windshield replaced in under an hour. Excellent service. Thank you.
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March 2024 by Dave Osborn
Skilled technicians and while you wait service. The repair was seamless.
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February 2024 by Alicia Wilson
Just had our new vehicle to Ziebart and was very pleased with Leslie Robbins. She went into a lot of detail as to how things worked and what was going to be done. Then when I picked up the car, she went through the warranty paperwork so that I would be aware of what I'd need to do in the future. She is a fantastic representative for Ziebart!!
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February 2024 by Ross Fisher
Safelite is impossible to speak to on the phone. Once I actually got through by chatting in and getting another number, I was sent the same basic estimate absent any details.I need a detailed estimate to submit a claim for repair as a business damaged my vehicle. Since Safelite can't be bothered to write up any sort of actual estimate, I'll be finding another shop.
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February 2024 by Matthew Marstall
Timothy replaced my windshield, and a couple of days later, I noticed a very small surface chip. Believing it was a defect in manufacturing of the glass that was exposed by cold weather and hot defrost, I called for warranty. The day I was scheduled, it was raining, so the shop initially canceled my appointment. I then received a text from Justin that the manager wanted him to come and evaluate the warranty claim. He arrived and told me the chip was covered by warranty and proceeded with rescheduling the repair. On the second visit, timothy returned and told me the same "my manager wants me to evaluate", however, this time, timothy came to a different conclusion. The manager, Bill, refused to honor the claims of his original technician, claiming he couldn't properly evaluate due to the rain. (Why send a tech in the rain if it is difficult to evaluate. I was happy to reschedule). Bill also told me any chip is due to impact and would not be covered by warranty, however he originally knew their was a chip as I have a text message from Justin stating "my boss wants me to come look at it to see the chip". Again, why bother to send someone in the rain not trained to this basic rule.Beware, if you have any issues with your service, I believe this manager will do whatever is necessary to avoid doing any repair work under warranty.
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December 2023 by Minda Allen
Great experience! I was 20 minutes late to my appointment & they still replaced my windshield that cracked all the way across during our holiday trip home! Vinnie & everyone else were very helpful, professional, and quick service!
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December 2023 by Jennifer Lawrence
Very professional, courteous, prompt. Job very well done!
