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December 2022 by C S
I have been with this bank for a couple of years and I suppose since I was constantly pouring my money into the account I was fine. I have recently found myself being charged fees that some have been taken off because of their errors, but not all even though they are still at fault. I have overdraft protection and I have no idea why because it's completely useless! Everyone has been rude and useless at this point. Do not recommend!
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July 2022 by Lindsay Taylor
At this point I wish I could leave zero stars. I have had my account with Old National for over 6 years and until recently, I never had any problems. Now I have more problems than I can state. 1 including being told they don't know what is going on with any 9f my accounts or how to fix them. Corporate just says they aren't at fault, that I made all the mistakes. Pull the call history, listen to the calls I have made. This ALL falls into a staff member this branch and neither this employee nor anyone else will own up to it. I'm absolutely done with this bank. Please do yourself a favor and bank somewhere else.
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May 2022 by Ashlie Adsit
Heather Thompson in commercial lending is very attentive and such a valuable asset to the branch and this company. She always has a smile on her face! She handles her accounts with ease and is very responsive.
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January 2022 by Shelley Allen
We worked with Heather on a loan for a commercial building investment and she was so helpful through out the entire process. She is willing to do whatever a client needs to get through the process smoothly.
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September 2021 by Grace Yahiro
When I set up my checking account here as a college student, I chose the option that did not allow me to overdraft. Unfortunately Old National failed to tell me that this “no overdraft” option fails with certain cards. I overdrafted multiple times and the bank did not call to notify me until I received a bill for $400 in overdraft fees. When I asked to speak with management, my request was ignored. This was entirely their mistake and they completely failed to own it. Did not realize a business could be so inconsiderate of their clients (let alone lifetime customers like me and my family) and still function.
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December 2020 by George Ringle
They have great customer service , always helpful, been a customer for a lot of years
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December 2018 by Seungsu Kim
Good people Good service
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November 2018 by Arline S.
Nondescript sign across the Wabash many people complain about. Supposedly modeled after a left coast bank that did the same, and received much critical acclaim for brightening up a useless spot of nature with commercialsm. People in the Midwest prefer a plain, muddy river evidently
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October 2018 by Susan Schechter
Setting up on-line access has been painful. As treasurer of a local organization it has taken me numerous visits to a branch and multiple attempts to complete the on-line application. They had initially failed to enter enter my SSN in their system, then entered it incorrectly. Now that has been corrected and I've successfully completed the on-line application - a pop-up tells me I have to wait an undefined period for my application to be reviewed! When I have had to go to their office some of the staff seem put out to have to interact with customers.
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June 2017 by Larry “Dave” Bolden
Employers are great Services aren't the best.
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May 2017 by Larry Bolden
Employers are great Services aren't the best.
