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May 2024 by Dody M
Just very disappointed with the whole process and no paperwork. All I signed was one paper that says that they delivered it to me. I did not receive a copy that’s my mistake. Scott finally told me that there was a no return policy and because I signed that delivery contract agreed that was all they needed.I called them 4 times prior to the discovery of the no return policy with no phone call being returnedBecause I’m handicap I could only talk to them over the phone that could’ve been my big mistake.If you have a bad back, I will suggest a lumbar support. Definitely not from here, very expensive much cheaper online and with the no return policy, you’re stuck with a big purchase and no Guarantee.Most places online as a 30 day return policy. $1400 is a big mistake for me, especially when you’re on Social Security.
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March 2024 by Nicole Gebhardt
Fastest my husband and I have ever confidently picked out a mattress. Love the way they’ve incorporated technology into the buying process. We had a full body scan using bed match technology and narrowed it down to 3 great options within minutes. Thanks for a great experience. Highly recommended. Will be back to pick out a bedspread next using your tech for that.
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March 2024 by Donna Jacob
Initially everything was fine. I purchased a Kingsdown dual firmness mattress, blue/green. I was delivered a Kingsdown dual firmness mattress, blue/gold. When I called about it I was told the sales associate had gone in and changed my order to the blue/gold one because the Bed Match machine said I needed a gold firmness level. I have talked to the sales associate twice, the manager once on the phone and once by email. The manager said they don't understand how they are in the wrong here. They will not resolve the situation so that I have a Kingsdown dual firmness mattress, blue/green like I ordered.
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February 2024 by Donna J.
Initially everything was fine. Jake was the sales associate who helped with my purchase of a Kingsdown dual firmness mattress (blue/green). I was delivered a Kingsdown dual firmness mattress (blue/gold). I called, thinking I had been delivered the wrong mattress, only to be told my order had been changed because the Bed Match machine said i needed a gold firmness level. I have talked to Jake. I have talked to the store manager, Scott. I emailed Scott, also, laying out all of this. I've been told there isn't anything to be done about my not getting the right mattress and they don't know that they did anything wrong. Do they routinely change the customers' order???
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February 2024 by Janet Covington
Scott is very knowledgeable and helpful! Best prices- even better than online. We are returning customers and recommend to everyone we know.
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January 2024 by Michael Halsema
Great and quick service!!
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July 2023 by Maury Runnion
Closed permanently, had a good buy there two years ago.
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January 2023 by Dan Sager
Good value friendly service always
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November 2022 by Sue
It's an ok place. My husband and I were the only ones in the store. The salesman was a little standoffish until he realized we were planning to make a purchase. The merchandise is a little pricey. Do comparison shopping before buying.
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April 2022 by Andrew Shively
Friendly service and locally owned.
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November 2021 by Tammy S.
Scott and his employees are THE ABSOLUTE BEST!!! Trustworthy and knowledgeable. The world needs more people like them! Great mattress selection and quality brands. We've bought our kids mattresses, mother's, mothers in-laws and sisters mattresses here. Now we're happily shopping for ours!!!
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June 2021 by Salty Sailor Gaming
Jake was a big help to us in explaining a mattress type, and giving us a printed quote with no pressure to buy. Great place and service, with great inventory
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June 2021 by David Hensley
Great place to get mattress
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April 2021 by URNOT DOINITRIGHT
Great service and products
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February 2021 by Rachelle Owen
We bought a matress here. Can't wait to get it! Staff is great! Very friendly!
